Bock Funeral Home Ltd, Glenshaw PA
Address | 1500 Mt Royal Blvd, Glenshaw, PA |
Phone | (412) 486-8500 |
Website | www.bockltd.com/obituaries |
Categories | Funeral Home |
Rating | 3 2 reviews |
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Bock Funeral Home Ltd reviews
2 If I only could use 1 word, EXCELLENT would be it!
I cannot thank you all enough. From the warmest kindest greeting from Emily thru to the classiest ending from Mr Larry himself. Your complete staff was spot on! Thank you for your patience in our loss.
One of the directors was extremely rude. Drove in to park my car in procession order, was greeted with “Are you so-and-so or something? ”. What kind of way is that to greet someone, especially someone grieving? Following this, my family was waiting on a few members to enter the chapel together, and the same director snapped at us to “be seated” at once and completely rushed us along. Excuse us for wanting to spend a little more time with our loved one who suddenly and unexpectedly passed away. We are paying for the service, our needs deserve to be met, even if it is taking a few extra minutes ——— this isn’t time you can get back! If you cannot meet grieving families with compassion at all times, you should NOT be in this industry, or any direct care service for that matter. It would be a true shame if this is how they treat other families and continue to excuse this behavior.