Boost Mobile, Bethlehem PA

I’m went there and it was 10: 30 am and they opened at 10 and doors was still shut!

Joe the manager sold me a renewed device. It's defective but no rep but him or the boss can process an exchange. They have avoided me beyond the 7 day exchange. Not only that, Joe put a charger in my bag even though I did not purchase a charger. We didn't discuss any accessories. Just device purchase. However, they did charge it on a general sku in my receipt. When I went back to the store, the 2nd time, rep informed me his response was that he gave me a "bundle". I call that fraud. Don't purchase from here, and if you do, make sure they say exactly what they are charging you. Check the bag before you leave and that they don't add things to your account without asking as well. Still no resolve.

Went into buy a new phone yesterday, and Ashley could not have been more helpful. She worked with me for over an hour to get my pictures and my contacts to transfer because my old phone was being difficult. She didn’t give up, she was very funny and personable, and she really knew what she was doing. Give that girl a raise!

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