Bowser Collision Center, Jefferson Hills PA

I've had a few vehicles repaired here. I've worked in a body shop and they do as good of a job as most places. I had one issue where the clear coat came off after a repair while washing the truck. I called them up and they fixed it right away with no hassle.

They work well with my insurance, I've never had any hassle.

I'd bring my everyday driver here again.

They did a good paint job everything else was horrible. They left scuff marks on the bumper, which came out. They completely dirtied up my interior, i cleaned it before i brought it in. There was a oil stain on my sunvisor don't know how you can get oil stain up there. The interior was completely dusty, got charged for a $30 wash job all they did was wash it not dry it. If i was an employee there i defentily would of not left it leave like that.

Did an absolute fantastic job on my car. I would have given more than 5 stars! Thank you, Adam.

Very helpful and friendly, took care of our needs with our Chevy Malibu. We are very pleased with there work

I rear-ended another car on 51 on a Friday afternoon. Bowser Collision was in network with our insurance, so we scheduled an appointment for first thing Monday morning. They handled the tow & had an estimate with all parts ordered by that Wednesday. Bowser had my car completely fixed just 12 business days later! Scott was communicative & honest. From wreck to taking it back home, it was a total of 3 weeks. Could not be more pleased! My car was returned to me cleaned, vacuumed, & looking brand new.

Unfortunately, I did not have a good experience with this place. I wanted to like them a lot, because most of the staff I talked to were very kind. Originally, I was quoted a 3 day repair time. I’m not a stickler about that, but it did take over a week.
After I picked up the car, I noticed right away that the repair wasn’t up to standard. I’ll attach photos of how it’s supposed to look first vs the repair I got.
I called them immediately. The receptionist was very apologetic that I wasn’t happy, and transferred my call to the overseer of my repair immediately. Unfortunately, he didn’t answer and still hasn’t called me back after I left a detailed voicemail.

Image A-1: Notice how the side piece aligns with the hood and the headlight cleanly.
A-2 (their repair) : There’s a much larger gap between the side piece and the hood. The pointed end of the side piece is also angled up.
Image B-1: The hood and the side piece align cleanly, with only a small gap between the two.
B-2 (their repair) : Note the large gap.
Image C: This is the passenger side door, which would not open before the repair. During the Estimate, the overseer assured me the entire door would be repainted and no scrapes would be noticeable.
Image D: This ding was right at the impact site, on the hood. They didn’t even bother to paint over it. In my opinion they should’ve at least filled it in or maybe replaced the hood.
Image E: This piece of the inside door handle was not broken prior to dropping the car off. This is the door that wouldn’t open.

All in all, I wasn’t satisfied. I appreciate that they put in a new headlight and made it to where the door would open. I am not satisfied at all with the body work though. I understand that it is all cosmetic, but I personally care about how my car looks on the outside. 1/10 would not recommend unless you don’t care about looks and only care about functionality.

Paint work wasnt clean, but the paint did match.
They claim they wont do other work on my truck because i didnt buy it from bowser.
I thimk that sucks.why did they do the paint then?

Great place if you need a rental car or any body & paint work done. Everyone was very friendly and got the job done efficiently!

When you wait 2 months to get your car fixed and all paperwork is in order supposedly and then a 2 day repair turn into 10 because they keep sending the wrong parts it's either stupidity or ineptness.

I really appreciated the text alerts notifying me when my car would be done. Having Enterprise Car Rental in the same building was an extreme bonus!

Had to get my car repaired from a hit and run. Bowser always kept my up to date every step of the way while they had my car! Wonderful crew!

Had a minor bumper scrape, everyone very helpful, offered least to most expensive options, no pressure.