Brenner Pre-Owned of Mechanicsburg

I found the perfect car on Brenner’s online listings but I live out of state. I figured it would be too complicated to make the purchase. I gave them a call anyway, because I liked the car so much. I’m glad I did. I spoke with John. John answered all my questions about an out of state purchase and let me know
he would do what was needed so that it could happen. Once I arrived at Brenner’s, John had done everything needed for me to get my dream car. The car was exactly as John had described. Maybe even a little bit better. John was polite, professional, and very well organized. The Brenner’s dealership was neat and organized also, some nice looking cars. The paperwork went smoothly with no surprises. We were able to complete all of it in less than an hour. I’d like to think all car dealerships are as professional and honest as Brenner’s, but it’s just not the case. John and Brenner’s made this purchase a fun day for me. Thanks

I had a great experience with Ben.
He's an expert in his his field and answered all questions pertaining to my purchase. I wasn't sure what I was looking for.he was able to find a vehicle that I am very happy with.

So, I was just pondering over my experience at Brenner with John Daniels. I have already written a review, but wanted to add a note. This guy is amazing! After several months of owning my truck he e-mailed me just to see that all is well and if anything was needed! Who does that anymore? John does. I even accidentally e-mailed him instead of my dad (same initials) by accident with a personal issue. He got back to see if I was ok and offered any help! What a great trustworthy fellow. God bless him

Bought a car from here about 2 years ago, as of today the car still has issues of when we bought it.spent 1.7k for a warranty they refused to work on my vehicle with, overcharged us for mechanical work and refused to tell us the diagnosis of how/what caused it, and has replaced our new battery with a used one while it was in the shop for a day.absolutely furious.they also charged an insane interest rate for the vehicle and refused to take the vehicle back a couple days after we got it.transmission, electrical, and many mechanical issues with vehicles from this place. DO NOT BUY FROM HERE! Better yet go to fred beans or carmax for a good vehicle.

I just purchased a vehicle from Brenner pre owned and the experience was awesome! John was my salesperson and he was fabulous

I just bought a vehicle from Brenner in Mechanicsburg. Although the salesman was very good, the buying process was not great. The vehicle, so far is great. Several issues in buying process:
1. It took a very long time to get my paper work ready even though I had a scheduled time.
2. My deposit was not included in the pricing but was later refunded to me.
3. The vehicle did not have an oil change as promised, but they did make it right by changing the oil (I hope).
4. The vehicle had been titled previously even though I was told it had not been.
5. The dealer let me pull off the lot with about 25 miles of gas in the tank. They did fill my tank on a later visit.
6. The vehicle is missing a second key which I am hoping Brenner still makes right.
7. The vehicle is missing the jack, which is very odd since it is a 2023.

I am not saying don't buy a vehicle here, again the salesmen Ben did a great job compensating for the sales manager and service mess ups. But. Pay attention to the details of the deal.

Quincy was great to work with, he kept on it until he got the deal done. Fast, respectful, and communicates great for a quick transparent transaction. Would definitely recommend if selling your vehicle to call Quincy up.

Ben & Kareem are the most awesome Guys here at Brenner. Very professional and so helpful. Felt like family we are Very Satisfied. We definately recommend!

John Daniel’s was great, he worked through the weekend to get me a car and payment that was perfect for me. This was by far the best dealership experience I have ever had. Thanks John!

I f I could give negative stars i would! They sold us a pre-owned 2016 Malibu LEMON. My wife barely drove it during the 6 months we had it. Inspection time came and they told us it needed over $2000 worth of work. They told us they felt bad and we could trade it in and they "would take care of us". So by "taking care of us" we bought a 2018 Malibu for $100 more a month. They said we need to pay the inspection fee of $179 on the old car. The sales manager Ray is a total JERK. I had a good experience with the salesman Ben but in the end he let us down also because he said "Don't worry about the inspection fee's we got it". They made thousands of dollars off of us and can't settle on the inspection fee's on the old car. What a bunch of rip off con artists! BRENNER FAMILY, NEVER AGAIN!

John Daniels was an exceptional salesman.upfront.courteous.and help get me the best deal.especially with my bad credit. I recommend him if you are looking for a new used car.

Mr. Anderson was a great salesperson who worked with us to purchase the vehicle we wanted. Excellent job!

Ben Anderson is amazing he will do what he can to get you in the car you want where you want to be in price. I was looking for months for an f250 I saw a red f150 on his lot and he sold it to me he is good the same day

Our family worked with John Daniels on the purchase of our new to us, but gently used vehicle. He was very straightforward through the entire process. There aren’t many like him left, but it was one of the best car buying experiences we’ve had. Highly recommend! We couldn’t be more pleased!

John Daniels was very kind, and not a pushy salesman at all.
I knew what I wanted and he made it happen! I'm a Very happy new car owner!

Great experience. I'm from out of state and shopped online for weeks before I found Brenner. They had the car I wanted at the best price in a 200 mile radius. I called and told Ben my sales associate that I'd only make the drive if the price was firm and the car was exactly as described. He got on his cell phone, walked the car, described every detail, guaranteed the price and even gave me a great phone offer on my trade-in. Next day I made the trip, bought the car at the agreed price, sold them my trade-in at the agreed price and drove home very happy in my new-to-me car. My only issue: Brenner required a cashiers check to complete the purchase and I wasn't told in advance. But thanks to Ben, we overcame the major last-minute hassle and got it done. Bottom line: Ben was was wonderful to work with and Brenner was a great place to buy. Highly recommend.

Great experience in selling our SUV! Worked with Ben and they made the process straightforward and honest!

Benjamin was great he was honest, have great time management and very ambitious when trying to get me in a vehicle of my choice and budget. Very great full and thankful will be back in the future and I highly recommend Benjamin to anyone searching for a vehicle. Thank you Ben

Besides it taking a week to get in a vehicle and not getting approved for the vehicle I wanted the service was outstanding.
Thanks Brenner Pre-owned for getting a car.