Brighton Service & Collision LLC, Pittsburgh PA

I had a dead battery and flat tire. I called them for assistance. They gave me a time they'd be there to help me. Texted me to let me know there was a slight change in time. Once there, they were friendly, professional and got my car running in under 5 minutes. Great experience!

I called 4 times (4 different days) about a tow driver damaging my bumper, which was documented by witness at the tow-to location. I was told I'd receive a call back each time. Never received a call back. AAA fronted me the bill at a different repair shop, it was $70. Seems to me like there are plenty of other shops in the area that are more honest & responsible.

I sent my car here after breaking down and 3 days later they called me and said it was repaired and i could come get it.the next day i had the exact same issue and the person they sent to look at it said “i dont know what to tell you”. I wasted time and a lot of money just to end up taking it to another auto body that figured out what was actually wrong with it.

Had car trouble as I was driving home to Michigan and they sent someone out in a matter of minutes to help me so nice! Was able to be on the road 10 minutes later.

My fiance broke down yesterday on Route 65 in Bellevue. We called triple AAA. They sent a truck from Brighton. The driver was Shane. When he discover we lived a little less then an hour away. His attitude completely changed. He said he had 2 other calls to go to and said he would be back in about an hour that was at Noon. He did use the jump box to get our vehicle moved away from the gas pumps before he went on the 2 other calls. By 2: 00 we was still sitting at the gas station. We had to call Triple AAA back and request another truck. This time they sent Brighton the driver was Sean. He arrived at 3: 30 as Triple AAA said. He was very nice, professional and helpful. On the close to hour ride to our home, he figured out what the problem was. When he got the vehicle unloaded he checked a couple things and suggested it was the battery. My fiance went and bought a battery, we installed it and started right up.
I would have gave 5 stars but due to the first driver I gave 4.
Keep up the awesome work Sean. And Brighton Sevice if I was the owner of this company I would find a replacement for Shane.

The tow truck was blocking my driveway, when I asked them to move so I could get out of my driveway he told me I had to wait 5 minutes. This is a violation of the state law title 75 § 3353.2.i. The driver was so arrogant that I had to call the police and almost back my car into the tow truck before he reluctantly moved the tow truck. Choose a more respectable towing service.

Needed towed after getting two flats, He was so calm and nice which is what I needed! Thank you for saving me!

They gave me an estimate of over $6,000 to repair my vehicle. I got two other estimates and both were under $3,000.

A truck from Brighton Service took the time to stop on dangerous Rt 28 with its emergency lights on and provided an early warning for one of our Flatbeds that was attempting to load a disabled vehicle close to the white line. It takes a dedicated professional operator and a company with understanding and commitment to " WATCH A BROTHERS BACK" Thank you!

We ended up with a flat tire going from the 79 south to route 65.we were clearing out our van trying to find the spare tire and one of your tow truck drivers pulled over to help (I do believe he was off work at this time). His name was Mark Rucker and he definitely saved the day by not only stopping when he didn't have to (we didn't call triple a) but also changing the tire and being extremely friendly!

My car would not start so I called AAA. Brighton Service sent Gary out to save the day. He was kind, reliable, trustworthy and prompt! Thank you Gary and Brighton Service for employing such a great worker!

We were broken down along Rt 65 and the person who came to help was such a great help, very professional, and friendly. He arrived fast and towed our car to the service station with no hassle. I wished I had gotten his name - a young African American man with a mohawk. Perfect service!

Very fast and efficient. Gary was very kind and charming. My battery died at the get go in the pouring rain. Instead of being miserable because he was wet he was laughing and cracking jokes. Highly recommend Brighton service great service guys

Horrible business and people. Liars! Left me stranded for over 4 hours in single digit temps and 18 wheelers coming within inches. They repeatedly lied to AAA saying they would be there in 10 minutes but their truck never left the lot. I was 5 minutes away from them. I finally had to call another company 30 miles away and they were there in 1/2 hour. They knew it was a dangerous situation and did not care. I guess they do not tow unless you let them rip you off and give them the repair.