Budget Truck Rental, Cranberry Twp PA
| Address | 20459 Perry Highway, Rte 19, Cranberry Twp, PA | ||||||||||||||
| Phone | (800) 769-2562 | ||||||||||||||
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| Website | www.budgettruck.com | ||||||||||||||
| Categories | Truck Rental Agency, Car Rental Agency, Van Rental Agency | ||||||||||||||
| Rating | 1.5 8 reviews | ||||||||||||||
Nearest branches Budget Truck Rental — 3029 E State St, Hermitage, PA Budget Truck Rental — 2400 East Venango Street At, Aramingo Ave, Philadelphia, PA |
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Similar companies nearby Bergey's Truck Center — 310 Mifflin Dr, Wrightsville, PA, United States Miller Transportation Group — 2196 Bennett Rd, Philadelphia, PA, United States Rent a Space — 4150 Industrial Rd, Harrisburg, PA Ryder — 9751 Blue Grass Rd, Philadelphia, PA |
Budget Truck Rental reviews
8Terrible experience. Extremely unhelpful customer service. They said they had a truck for us, took our payment, then told us the day before we were supposed to move that they didn't have one for us.
If I could give this place 0 stars I would. Had a truck booked for 2 weeks only to be told the Monday before Christmas there’s no trucks and they offered no help to find a replacement. Take your online reservations down if UPS and FedEX take all your trucks for the holiday season- me, the consumer, does not care and all I know is I’m stuck trying to find a truck last minute, around Christmas, to move a family member into a nursing home. Great job Budget.
Armando was great to deal with. I had issues with drop-off thanks to Budget’s less than stellar customer service line. He worked with me and we had a positive resolution for both of us. Can not rate him high enough on the quality of service he provided.
Poor customer service. No gas cap. Had to buy one. Drop off location was incorrect. Then on hold for about 1 hour
If I could give 0 stars I would. Rude staff and unaccommodating. Very horrible customer service. Do not book with this place! As echoed by other reviews.
This is the worst truck rental location you can go to. And Budget is the worst company ever. I made a reservation for a truck at this location. When the time came to pick up the truck, they did not have any. The incompetent people behind the desk could not help me find another. Amazing!
I give you zero stars
Reserved a truck for the weekend from this location for an early Saturday pickup. Called the day prior and was told the truck would not be ready until 11AM. Ok, fine. I can deal with that.
ON THE DAY OF PICKUP, AT HALF PAST MIDNIGHT, RECEIVED A CALL TO TELL ME THERE WOULD BE NO TRUCK AND HERE'S THE CUSTOMER SERVICE NUMBER.
You stink, Budget Rental. If you can't fulfill a simple order.and you think it's ok (even a little) to call at just after midnight on the day of to essentially tell your customer to suck an egg.you are a failing business. Your reservation system and your direct and implied promises to customers is a dumpster fire of lies.
Rented a truck and paid for it the next day went to pick up and they told me sorry went don't know why coroporate keeps telling people that they do (it happens all the time) he said.they simply don't rent trucks at the cranberry location! Waisted day! Not even an apology!