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Caliber Collision, Ephrata PA

Address 33 Industrial Rd, Ephrata, PA
Phone (717) 627-2988
Hours
Monday7:30am-5:30pm
Tuesday7:30am-5:30pm
Wednesday7:30am-5:30pm
Thursday7:30am-5:30pm
Friday7:30am-5:30pm
Website www.caliber.com/find-a-location/ephrata
Categories Auto Body Shop
Rating 4.8 17 reviews
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Caliber Collision reviews

17
Sort by: date highest rated lowest rated most helpful
Terri
January 22, 2024 3:54 am

The whole process went well with any problems! Great communication with a fantastic outcome.

G D
December 16, 2023 1:39 pm

Excellent experience having my Nissan Sentra's front bumper repaired. Quality work and great customer service. If I ever need bodywork repair again in the future I know where to go

Rachel
September 28, 2023 10:49 pm

This was the first time I've ever used Caliber Collision. I had an insurance claim and once they connected with my insurance company, they took care of all the communications to my insurance company. Jolene at the front desk was very friendly and helpful. Justin was my contact. He kept me informed about the progress of my car repairs. It took longer than expected to finish my car, but they gave me the heads up about that.

Roseanne
September 28, 2023 5:25 pm

Repairs were done in a timely fashion and communication during the entire process was superb.

Samantha
September 19, 2023 4:48 am

I was extremely pleased with the customer service I received from this location. The front desk personnel were especially helpful, and I was kept up to date on the status of the repair of my vehicle throughout the entire process. Though I hope to not need these services again, if I do, I will definitely go back to the Ephrata Caliber Collision.

Rebecca
September 16, 2023 3:58 pm

The body work is satisfactory, but they left the interior of the vehicle covered with dust. They must have had the back hatch up while sanding. Everything including seat belts, headrests, seats, plastic surfaces were covered in fine dust. Not very professional or welcoming. Additionally, the alignment is off. I don't know that the photos show the dust well.

David
September 15, 2023 1:24 am

I had work done there months ago and they did good work but broke the flair that goes over my wheel well and they had it in for idk how long and forgot to call me to let me know they had it in but they were very apologetic and I am on the schedule to get it done.

George
September 13, 2023 8:07 pm

This placecwas great there was great cummunication and they went above and beyond make sure everything is right.

Dawn
September 12, 2023 5:43 am

Outstanding work, great customer service and they keep you updated the entire time they are working on your car. They turn an unpleasant situation into a great one. They definitely have great customer service and excellent workers. Couldn’t ask for more.

Cindy
August 22, 2023 9:11 am

Highly recommend Caliber Collision for any of your vehicle body repair needs! Great customer service and awesome work! Our car looks like the accident never happened! Justin was great to work with! Thank you!

Nicholas
August 06, 2023 6:03 pm

So happy. They said it could be 3 weeks but got it done in 1. Worked so well with the other drivers insurance and getting payment secured.

valerie
August 01, 2023 5:31 pm

Repair work was done ahead of schedule. Excellent work. Staff was friendly, helpful and professional.

Ben
May 04, 2023 7:20 pm

This place was great to work with. From start to finish they were very helpful and kept us informed throughout the entire process of our vehicles progress.

Corie
April 21, 2023 9:00 am

They fixed my Mercedes Benz after being rear ended by a teenager. My car looks awesome. You can’t tell that anything happened to it. They also wash the exterior so it came back looking sharp. I really appreciated that part! They were also excellent at sending me updates throughout the process, so I knew what to expect.

Michael
April 12, 2023 2:47 pm

Caliber Collision was very professional and helpful throughout the entire process of getting my car repaired! I would recommend them to anyone!

John
April 09, 2023 4:15 am

My car was fixed absolutely perfect. It was fixed in a timely fashion. Would highly recommend Caliber and their employees.

jbillz7
March 27, 2023 9:35 am

The best communication you could ask for with accurate and timely estimates. In the unfortunate event that something else would happen to my car I’m more than happy to bring it back to Caliber Collisions

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