Carriage House, Philadelphia PA

I love living here. Jay (Janie) that’s what we call her she’s great with communicating all the concerns I have with simple bills down to foxen. Tiffany what can I say she’s very genuine person thanks carriage house

The reviews already written says it all. It's a terrible place to be.
The accommodation themselves are decent, if you exclude the occasional bugs and mice you get (think of that however you'd like to take it). But the biggest problem is the staff - especially the boss lady who's name starts with a T and ends with a Y. If you lived there, you know exactly who i am talking about.
These people really need to start taking their jobs seriously instead of a liability. I can't believe these people actually get paid to be a grumpy soul all day, doing nothing to help out the customers that put food on their tables.

My brother stayed here many moons ago, when it was a first-rate property.

It is now a run-down shell of itself, staffed by the most atrocious staff imaginable. The women at the front desk are lazy, rude, and unprofessional in the extreme.

They do not understand that they are in the customer service business. They act as though doing their job is an inconvenience. They are in endless "meetings" for hours every day, when they should be attending to their guests. When they are not in their "meetings", they lock the doors and don't let anyone in.

Their advertised office hours are a joke, and forget about accessing the office on weekends - even when they are supposed to be open.

The security desk is often left unmanned at night, so unwanted persons can easily access the building.

Since the property was taken over by slumlord Nicholas Porter and his Global Student Accommodation group, the quality has nosedived.

GSA does not have any phone numbers where you can reach them, and apparently have no intention of providing a feedback mechanism by which tenants can make their grievances known - so I am taking to naming and shaming. The office staff behave the way they do because their management doesn't care about anything other than collecting your money.

I suspect that most positive reviews are fake. I cannot imagine anyone having anything good to say about the management of this place.

I will ABSOLUTELY not be renewing my lease when it expires soon, and I advise anyone planning to move in here to look elsewhere.

I write this review under a pseudonym - so forget about trying to find out which of your tenants wrote this.

It is hard to imagine that it takes days to fix Wi-Fi, which is no less important than water to a contemporary man.

The office is horrible and my security deposit was never returned. They just delay forever to postpone my request.