CARSTAR Fred Beans Boyertown

Never in a million years have I experienced people as rude as this place! Went in to pick up a rental and was spoken to with complete attitude. Women at the front desk were speaking about me to each other while I was sitting there waiting to be picked up. Completely unprofessional! Would never go there!

My brother in law recommended we give Carstar a try from his recent visit, both my wife and I are very happy with the results from our unfortunate mishaps and would recommend them to anyone!

I had some concerns and Travis did a great job explaining and then continuing to keep me abreast of what was going on.

They returned it unsafe vehicle to me, just so they could get paid instead of totaling my vehicle.
We brought in our vehicle for service after an accident involving a deer. The damage was all undercarriage of the vehicle. After nearly 5 weeks, the vehicle was finally fixed. After I picked up the vehicle, I noticed the brakes were making noise. The receptionist told me to give it a few days (she was very nice) because sometimes that happens. The sound continued so I brought it back in. The tech told me that the vehicle was missing the entire back break due to it falling off. The missing break pad was on the side where the deer damage occurred. Kind of strange that a brake pad would fall out right where the deer hit me. We always took care of this vehicle. His excuse was it’s an old car. We bought in a good, well-maintained vehicle and left with a worse one that was unsafe to drive. Awful experience.
The car should have been totaled but they wanted to get paid. They skipped out on something that was easy to blame on the owner to ensure they would be paid versus totaling the vehicle. They valued profit over my safety.

I appreciated the weekly updates that I received from CarStar. My car looks good as new. Very professional staff.

From the moment I called until the time I picked my car back up when it was finished, my experience at Carstar Fred Beans was the best! They called several times to keep me informed during the repair process. I am very pleased and would return if their services were needed again.

Very quick and experience service From the desk front desk to the body work personnel very excellent painters from estimate to finished job about 5 days

It was very easy to set up my appointment. Walking through my estimate was super simple. Everything was explained to me. They called me at different intervals to tell me about my car progress which I appreciated. Everything was so smooth very friendly staff, extremely transparent in the whole process. I would highly recommend.

Honest estimates, quality repairs, and friendly customer service. I can recommend CARSTAR Boyertown for collision repairs 100%

I only gave 4 stars because when I came to pick my car up after the work was complete, which was done perfectly, it looked brand new! Even cleaned and washed! The girls at the desk I went to pay and get my keys seemed very rude! I don’t know there names, but when working with public, they should treat everyone the same.

Great customer service, courteous, and professional! I have been taking my cars there for years and have never felt disappointed.

Awesome service & my car looks brand new. Second time my car has been there and I totally recommend them

Had my car in for an accident that happened a couple months ago. Everyone I dealt with at car star was so helpful and accommodating! I would definitely take my car back again if needed in the future!

They handled all aspects of the repair to my car from insurance estimate to rental car. Job done professionally and timely. I couldn’t be more please with the total experience.

Me and my husband are extremely satisfied with my 2022 Mazda Carbon Addition. A deer hit my the whole driver side and you cannot even tell it was hit. I give this place number 1 if you need any repairs due to accident ect.
Thank you to all that made this happen.
Very nice & respectful people
FANTASTIC WORK
Linda & Brittany were amazing ladies communication was great