celebrity nails & spa

Been going there since they opened and totally recommend this shop. Not only are they excellent at what they do but are extremely nice and welcoming.

Walked in for pedicure and wax. The lady did a nice job but forgot the wax. Overall, I would return if in the area.

Paid a lot of money for a simple manicure and my nails were not even. Sorry, not going back.

Where do I start? I’ll start by saying I recently went here twice in a months time because their Hollywood Nails location is shut down. No one called me to tell me that Hollywood was shut down despite this being the same ownership and I had an appointment with them. They saw me same day after I couldn’t get into Hollywood. Their prices are high and I mentioned the comparison between Hollywood Nails and Celebrity Nails and Judy the owner got all indignant when I wasn’t even talking to her. On my second visit I walked in to my appointment and the owner Dan asked me if I was getting gel manicure. I told him no. He had me down for gel…. I told him there’s no way I would’ve asked for gel because I’ve never gotten gel in my life I get the dip powder he goes on to tell me that I need to say the right thing or there will be no one there to service me I told him to kick rocks I didn’t tell him gel. I paid with my card and checked the posted transaction and they charged me more money than they were supposed to and more than I authorized on the slip that I signed. I disputed it and got my money back but I know they did this on purpose because they are greedy for money. Besides that I usually can go three weeks with the powder here I am after a week looking at all of my chipped nails, the dip powder is chipped. I’m not satisfied with the quality or their practices and I’m never going back. I will gladly spend my money elsewhere.

I love this place! They were able to fit me in at the last minute, due to my other nail salon being on vacation. They give everyone VIP treatment. Everyone that works there, does a great job!

Updated salon and the nails are okay. However, the wife of the owner is completely rude. I called and scheduled an appointment for Saturday, the owner put it down for Friday. I came in on Saturday and the wife said “make sure you come on the right day”. Definitely lost a customer.

So I started coming here about 2 months ago cause it was close to my home and the work seemed acceptable. Ok so today (May 18th) I go for my appointment (by appointment only or preferably) For a overlay and pedicure Gel of course. I was seated like I would be normally and was being serviced. Great! Moments later a older white woman comes in I was taken out my chair and given a new tech to accommodate her. I am a young AA woman. If not for giving me a less experience tech I wouldn't have made a fuss. She didn't know what she was doing to my standards. I been getting my nails done for over 11 years and I never felt so mistreated. I won't be returning

They do a great job with nails BUT they’re prices are deceptive and the management team is bias. (terrible)
I always say these services are only good until you have an issue. You know what kind of business you’re dealing with based on how receptive they are to feedback.

I’ve been going there for about 1 1/2, brought my husband a few times, bought my daughters, told folks about them so we were pleased with the service until, we had a conflict with the pricing. One session would be one price and another session would be different for the same thing. I get the same shape, length and here and there I’ll add designs (which I know will cost)
The manager was rude while providing her explanation of the costs simply b/c I inquired and expressed how the prices seem to change. I asked to speak with the owner only to make a suggestion. She came over but I could tell by her demeanor that she had taken the side of the manager. She was defensive and unwilling to hear my feedback. I was simply going to suggest that they should have a price list specifying cost for the different shapes and lengths (not hard to implement)
This will help the customer understand their pricing from the start and minimize having techs make up and guess how much a customer owes (because that’s what they do) Many of their customers know this but won’t say anything. Speak up b/c you’re spending your money there.
You should be pleased with your experience/service and the business should be pleased when you’re pleased!

Celebrity Nails - remember that your customers CHOSE to spend their time and money there, at least listen to them. Maybe you’ll learn a thing or two:)

I called early March. I specifically called this place because a friend told me they served wine. I have a group of 7 planning a girls spa day in April - at least 3 weeks in advance of our date. Ample time I would think.

Because of covid, they do not serve wine. This is understandable. However, I offered to BYOB, bring my own glasses etc & they refused. This establishment also will not serve large groups during the day, it must be late evening. Unfortunately we need 10am on a week day & they did not want our business. Not even a weekend, literally a weekday?

I took my business elsewhere that will appreciate us and accommodate the 7 of us. Somewhere that's allowing me to BYOB & was able to fit us in during the day.

The workers watch tv while doing pedicures.and they get reallylazy with leg massage while watching tv.aweful service

My go-to place for eyebrow wax and Mani Pedis. Very friendly staff that keeps the place nice and clean. Awesome prices. Do call ahead to try to make an appointment (current covid restrictions) so that they can get you in tho sometimes they can take walk-ins but sometimes too busy.

They do lovely nails, but sometimes have deceptive prices. On several occasions I’ve been quoted one price only to get to checkout and pay significantly more even though nothing has changed. For instance, my nails were quoted at $45 and at checkout they charged me $75. They said the extra $30 was for length even though they were all my nails.

It's 3.7 but I'm rounding up. I like going here bc I do believe the quality and customer service is superior to places in my neighborhood. However. Now that it is appt only, one might expect to be in and out quicker. This is not the case, my last 2 visits I wasn't started until 45min after my appt time.

I’ve seen the woman owner argue with a customer over service. Instead of asking the customer how she can make things right, she escalated the argument. Told the customer if she didn’t like it she could go elsewhere. The owners are very greedy people. I observe a lot and they overcharge people for services. They are pricey to begin with, definitely pricier then their competitors in the area.

This place is the best OMG where did Angela Go to, she was the best! I wish I knew where she went. I dont think I will return until Angela comes back! #Angela Boss nail girl!

I was so impressed when I arrived. A very clean spa and very relaxing. I enjoyed my massage so much and my facial was so invigorating. My skin feels so soft and pretty. I can’t wait to make my next appointment:)!

Judy was so friendly and nice! She definitely puts her customers first, will be going back!