Best Cell Phone Store Pennsylvania: reviews, page 11

Bran is the best! Switching phone carriers is always a hassle, but he made the experience enjoyable and was very transparent from start to finish! I made...

Exceptional customer service. Called the store and was promptly answered by Dante, explained what I needed help with. He was very courteous and...

The absolute worst customer service experience. I'm currently in the process of attempting to return a defective prepaid internet box and NO ONE...

Horrible customer service. Sam the sales rep and the supervisor were very rude and deliberately lied to me. Josh the manager is never there or there's...

Went in to see about adding my new iPhone to my iPad data only plan. The one rep was helping another customer. But the other one was just playing on his...

Very Bad experience, sales person doesn't know what he's doing, assistant manager refused to acknowledge their mistake. Instead blame it on customer...

Pleasantly surprised! The young guy there helped my dad and I figure out a super backwards problem with his new phone. He got us in and out with no headache...

Was waiting so long I left and went and bought the same phone cheaper at Walmart.

The only issue i have is the customer service number, no one at the store ever answers the phone!

They did not have my nephew's information correct and one gentleman said he could not fix his correct zip code and he has his account in front of him...

Called to get a quote but instead of understanding my question he tried to tell me I didn’t understand him. I clearly understood what he said. Then...

I went here yesterday bout my SIM card not working. I’ve had metro since 08’my service was bad with that guy was awful. The guy had a attitude. He didn’t...

Robbed us blind. We traded in our phones and they said it would be free then said it would be a charge and now the mother ship at Verizon says they...

Very Poor Service. They will put you on hold for more than 15 minutes without coming back to talk to you. YES 15 MINUTES!

I have been here to buy new phones many times. I have bought a total of 7 devices here switching from another carrier for six of those devices. I have...

Worst experience ever. Mike from Langhorne location is a loser. He is very unprofessional and Has an attitude. Don’t waste your time