Chipotle Mexican Grill, Temple PA

This place is so dirty you can't even eat inside the restaurant. Also, their serving counter food all over. And some employees need to put gloves on.

So DO NOT go to this chipotle. Poor customer service! First of all the manager at night time here sucks. My husband went there to order food at 9 pm when they close at 11. He was turned away because they said mobile orders only. So he tried to do one but it told him its too late so earliest pick up time is tomorrow. So now its starting to add up. That location does that because they are cleaning 2 hours before hand and dont want to work. So i called corporate and customer care and complained. I then tried calling their store twice to let them know and they hung up on me twice. So i went back to the store to let them know and the manager couldnt even come out of the office to speak with me and the little girl working there was laughing at me the whole time. Higher ups were called and i pray something happens because they pick and choose what nights they do mobile orders and dont. Because the other night we went in and was able to order food perfectly fine. So my guess is its a certain manager that does that. So this place sucks and i wouldnt recommend it

Came here 3x cuz I like to give a second try but never have the food been fresh horrible and I love chipotle but this location ain’t it I can’t wait till the one in Exeter is open so I don’t have to drive all the way to Wyomissing

Worst one i ever been too place is dirty they barely give you enough food and staff is rude to say the least stay away from this place

12/12/23. Haven't had many problems. It's Chipotle. Its to go. Lived here for years and get the same thing. I ask one thing JUST COOK THE RICE! Got two bowls to go. Ready on time. But I'm over here chewing GRAVEL for maybe the 3rd or 4th time. I swear I'm gonna chip a tooth as I try to floss it out. Always think it'll be better next time.and to my demise. COOK THE RICE PROPERLY. And don't tell me it's all fresh ingredients when I must be eating leftover rice from last week to just be rock solid.

Nobody answers the phone. You’re stuck with a machine the refuses to give you a human. They don’t have half the ingredients and skimp out on what they do have. Place looked dirty and unkempt.

I asked for samples and the team members could not have been nicer. Answered my question and I got a meal I really enjoyed.

Long story short the worst chipotle experience Ive had. Management is always poor, in particular today the presumptive manager served me a bowl six pieces of steak thought it was fair and I asked for a even amount my total went from$13.10 to $21.86 and was forcibly charged for double steak lol. I said that I didn’t want that and they just stared then laughed and I have since brought my complaints to higher management and hope that entire staff is at the very least retrained on the line and hospitality.

My friend and I went here back in August. She has had stomach problems ever since. TURNS OUT SHE HAS A TAPEWORM! Now I gotta go get tested too tomorrow. Unless you wanna risk being 1 of the 1000 Americans that get a tapeworm every year, be cautious. Wish me luck. Giving 2 stars for the atmosphere because there was a small white dog named Rosalina that a customer had that was cute.

Barely half full better off getting a burrito idk about the other chipotle but I'd avoid 5st one.update chipotle reached out to me to offer a free platter if I purchase another one gave it a try they were actually full this time so I assume they got told about it so hopefully this place stays consistent.the 2nd photo is a year apart same issues apparently but worse

Terrible employees, bad management and not surprised by the amount of people
Walking in and walking straight out for getting no service. Get better!

The staff are always welcoming & helpful! The food quality is amazing and I always enjoy coming here for a lunch break. 10/10!

Employer was fast and efficient. She got our orders right and rang us thru quickly. The food was good. Glad we picked this location. And got there at a good time since right after we paid the restaurant for busy with take out and dive in orders

Updated review (July 26,2023) :

I've always liked Chipotle and considered a step up from Taco Bell. I really liked the flavor combinations. My friend got me hooked on the burrito bowls.

On my most recent visit, I had a bad experience. I got a veggie burrito bowl. Honestly, the food tasted fine for flavor but it didn't sit well with my stomach. I didn't eat much of it - probably about five or six bites of it.

I stopped eating and thought I should leave. Less than five minutes later I was vomiting in my car and vomited a few additional times within the next hour or so. I'm pretty sure it was food poisoning.

Out of morbid curiosity, I had put the food in the fridge to maybe revisit it as meal after I felt better. When heating it up and taking a few bites, the warning signs immediately returned that I was having a direct reaction to the food.

I ended up throwing out about $12 of food, ultimately.

I particularly like their food, but they should improve the service, you have to wait a long time in line, the same with the atmosphere.