CJ's Tire & Automotive, Lansdale PA

I had my tires replaced. Jayden was very helpful and kind. The tires were exactly what I was looking for.

Went and got my oil changed today! Amazing service from Jayden (I hope I spelt it right)! Friendly, fast and informative! Even helped me out with a free tire rotation and maintenance check! Highly recommend! Definitely get in while you can, he’s only here for a limited time, normally works at king of Prussia location. Thank you again Jayden!

I scheduled a service at this location two weeks ago, and waited for two weeks so I can get the work done within the particular time window. It was very unfortunate however not to be able to get the work done because of very poor customer service and ignorance. My approach is, you give me a date and a time, I will be there on time, but I expect the same from you, to deliver on the service. Very frustrating and unprofessional.

Stopped by on a whim and Jadon was more than happy to help me on the spot. He was a huge help and got me back on the road, thank you!

Always great service's from mr Jaden and Ms Tiffany and there wonderful Associates i drive out of the way to get my car serviced and they are always polite courteous and they know there jobs well

Fast, friendly and efficient service! I was thrilled with the service I received! The mechanic was able to answer all of my questions in a way I could actually understand (I know nothing about cars)! My boys enjoyed watching the guys work on my truck and the manager was very engaging with them too.
Price was fair, services was great and quality work!

Absolutely the worst experience I have ever had an ANY business, ever. If I could give 0 stars I would. I would never recommend anyone take their car to this place for anything! I am not the kind of person to leave reviews, but I feel the responsibility to share my experience and hopefully discourage others from potentially being taken advantage of.

Took my car in to get spark plugs changed. They wanted $300, which I knew was too much, but my car wasn't running right and so I decided to do it anyway as it was kind of an emergency.

Sat there for nearly 3 hours for them to finally tell me they broke a spark plug and needed more time to try to remove it. So, I drove in with a working car and now I have to get a ride home and arrange for rides to and from work for the next few days as this is my only vehicle.

2 days later they call me and tell me they give up trying to remove it and will now need $1,800 for a new head! To which, of course, I said absolutely not! I honestly couldn't believe what I was hearing!

The next day I go in and figure out a way for them to get the car outside so I can have the vehicle towed away by my uncle, with my engine in pieces. I pick up my key and leave. They then call me 20 minutes before closing and tell me they actually need the key to put it into neutral to push it out of the garage. Obviously, I was not able to get there in time.

So, I arrive there shortly after opening the next day to give them the key to move my car. THEN they tell me, actually they can't put the car into neutral at all because the engine is apart and basically, it's my fault because I didn't want them to put it back together. Even though it was agreed that it would be entirely possible to keep the engine apart and still be able to move it and they would have the car outside ready to go with no problem. They offer me no advice, no help, no apologies. They did not take any responsibility at all the entire time. Trying to blame anyone but themselves.

I finally arrange for AAA to tow the car right then and there and the tow truck driver was able to get it into neutral as soon as he got there and thankfully remove my car from this horrible and incompetent establishment.

The car was towed to my Uncle's house, who is not an "official" mechanic, but clearly much more capable than whoever they have working on cars at CJ's. He was able to get the broken spark plug out in, I quote, the time it took him to drink one beer. When they apparently "worked on it for 2 days straight" and couldn't remove it.

CJ's is completely incompetent and unprofessional, trying to scam vulnerable people clearly. To have the gal to try and charge me nearly two thousand dollars for something that was entirely their fault and apparently very fixable, is absolutely disgusting. And to never once take accountability for their screw up is horrible! I cannot stress enough to NOT go to this place!

Try Bob's in Lansdale instead! That was the tow truck company that helped tow my car, and just from the short interaction I had with the driver, they seem to be much more knowledgeable and professional than these people!

I have learned a very valuable lesson to do much better research on auto mechanics and explore my options better. And hopefully they learned a lesson to maybe just stick to tires.

Had to drop my daughters van off for inspection and an oil change. They were able to do the work right away. Thank you for your fast and courteous service.

Very impressed. Had a tire issue and called six other places, none willing to take a look. CJ's, despite having a full client roster, told me to come down immediately. Staff was friendly, warm and straightforward. I have a distrust in most other places I've gone to (dealer, Pep Boys), but for the first time I ever, I felt like I was in the best hands possible. I'll be coming back for service here for sure. Highly recommend.

CJ's Tire and Automotive informed me of several new tire options, and all the benefits and pricing of the choices. Treated me fairly and honestly, and they did not do any unnecessary or extra work. I selected all new tires for two of our 3 cars that same week. Very satisfied overall with CJ's.

Professional, quick, and efficient…. I was very happy with the service provided. Would highly recommend.

We received quick, friendly service for impending flat tire. Expect to return for other services when necessary

I am so pleased with the service from here. First off, the phone call and booking the appointment were a breeze. Brandon was super friendly and helpful and answered all my questions. I did a night drop, and my services were done within a half hour of them opening. The checkout process was super fast and simple, and they were so friendly and helpful the entire time. I am definitely recommending this place to my family and friends and coming back here myself when I need to!

Lansdale CJ's was quick and easy when I needed tires replaced. Got knocked out in under an hour and the price was more than fair.

These guys are great. Tires, service, and customer care are always on point. They'll always try to work your vehicle in if they can. In a world that's going sour, CJ's remains so sweet!

Originally had an issue with another location. This location looked at after a Mr White, was suppose to look into my issue with the fairless hills locations. It’s been 2 weeks of hearing I’ll get a call back. Extremely unprofessional. My original review of 1/5 stars was not for this location, but looks like the location doesn’t matter. I will have this issue dealt with sooner than later.

DO NOT GET ALIGNMENTS done here. Their techs DO NOT KNOW what they are doing! My steering wheel locked and ended up costing me over 1000$ in repairs. They refused to take blame for any of it.

ORIGINAL REVIEW
This shop was great until they weren’t. I got 4 new tires and a wheel alignment. Following that when I left the steering wheel was off Center and eventually my steering wheel locked into the right side and my clock spring was apparently broken. I have yet to get any support from the staff infact, Dalton, one of the managers had the nerve to yell at me when I told him what the mechanic at another shop had said about a faulty alignment. I spoke to the regional manager Kevin Jeffers and they refuse to take any fault. The clockspring is $600 alone before labor. At this point I will contact corporate.

I am so glad to have found this shop! The manager is kind and helpful and accommodating. I went in with a nail in my tire that couldn’t be patched, and I was in out quickly without spending an arm and a leg. My husband brought his car there for inspection and also had a top notch experience. We will definitely continue to bring our cars to CJ’s!

Got two front tires changed store manager keep me posted all the way through and I was in and out in about 40 minutes

Honest, quick and thorough. Good customer service and seem to always be ready and available.