Coal Dock Drive-In, Catawissa PA
Address | 4 Mountain Rd, Catawissa, PA |
Phone | (570) 356-2830 |
Website | coaldock.com |
Categories | Ice Cream Shop |
Rating | 3.6 10 reviews |
Similar companies nearby Page Dairy Mart — 4112 E Carson St, Pittsburgh, PA Urban Churn Harrisburg — 1004 N 3rd St, Harrisburg, PA, United States Sweet Frog — 6416 Carlisle Pike #1100, Mechanicsburg, PA Friendly's — 778 Kidder St, Wilkes-Barre, PA, United States |
Coal Dock Drive-In reviews
10 The ice cream was ok. It was a little on the expensive side. We were there on a cold and rainy night (low sixtys), but the bugs around the ordering counter and the seating area were horrible. We got our order and hightailed it to the car so we didn't get the unwanted extra protein in our food. There were three workers and only 4 customers (including us), but it took quite a while to get a small order.
Unfortunately, all the drive inn could take away from my post is that they can't control the weather, which had nothing to do with the review other than to set the scene at the time of our visit. To sum it up, ok ice cream, slow service, bugs are a problem regardless of the weather.
Great little drive-in for a quick bite to eat and ice cream. They have so many flavors to choose from! Staff was very friendly too! We will definitely stop again when visiting the area.
Good was fine but the service was shockingly slow for the amount of customers and what was ordered. I literally ordered three fryer items so it would be quick and easy and it took 47 minutes from the time I ordered until I got it. No one on staff attempted to update me or the other three customers waiting over a half hour on the status of our orders until we asked. It would be understandable if they were getting crushed but it was just a nice steady pace of customers, nothing even remotely busy. Seemed like they had 4 people making ice cream orders and one person making grill orders, not doing multiple orders at once. Not trying to give them a bad review but the wait plus the staff basics ignoring those of us waiting was pretty bad. I would try again because the food was pretty good, hopefully they do better next time and I can update this review
It's a local joint that is popular with both the tourist population and locals. I found it a little pricey but my sundae was delish. Bugs ruined the ambience. Weekends are busy and hard to find parking sometimes.
Haven't stopped here yet, but giving 5 stars for the owner's proper response to Lynda's 'complaint'. Seems she's prone to the 1-star review at most places.
Love the atmosphere! It has the charm of an old drive-in. Great ice cream and love the music playing outdoors.
Stopped tonight, the place was packed as always but the wait wasn’t bad. The food and ice cream were both delicious!
Just went for some ice cream. Place was busy which is fine. But the young lady behind the window seemed very stressed. Ordered a Georgia cup but added peanut butter. When we got the Georgia cup, there were no sprinkles in it. That is what a Georgia cup is. Had to take it back to the window where I got the same stressed employee who said she didn't know I wanted sprinkles, just the peanut butter. In that case I would've ordered just a peanut butter sundae. She was so stressed out that she didn't seem like she knew what to offer. So when she asked if a cup of sprinkles, so we could add them ourselves was ok, I said yes. Customer service here is horrible! Especially getting that feeling from the employees! Really don't ever want to come back!
A Georgia cup is layers of ice cream and sprinkles. No other item is usually in one. I asked to have peanut butter added to the Georgia cup. I will not return or recommend this place if the employees are that stressed out it is visible and not smiling or friendly.
Went there 6/11/23 the girls who took my order was very rude I wasn't even done ordering when the girl walked away I had to call out into the stand for her to come back to finish my order then they didn't blend alot of the stuff together very well then they didn't put everything that we requested on a sunday and in the sunday they put a rotten banana
I sure hope this is a one off thing and theu improve but I don't think they will