Colony House Furniture and Mattress Store Chambersburg
Address | 4231 Philadelphia Ave, Chambersburg, PA | ||||||||||||||
Phone | (717) 263-2443 | ||||||||||||||
Hours |
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Website | www.colonyhousefurniture.us | ||||||||||||||
Categories | Furniture Store, Bed Shop, Bedding Store, Bedroom Furniture Store, Furniture Accessories | ||||||||||||||
Rating | 4.8 4 reviews | ||||||||||||||
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Colony House Furniture and Mattress Store Chambersburg reviews
4 Shout-out to the delivery team (Shawn and Devin) who ended up making three trips to our home - you guys were phenomenal! You both were 5/5 in our book!
The experience as a whole was mostly positive, but word-of-caution: go for the max warranty. One of our dogs chewed into our new sofa after less than three days, and nothing about the mid-tier warranty covered any of the damage. Asking to upgrade the coverage after 3-days was also not possible.
Needless to say, we didn't order a sofa to have a hole in the back, and worked with the service team to have it shipped back to the manufacturer for repairs (3-months). Final cost was 1/3 the original cost of the sofa.
I'll fully accept that the damage was on us and unexpected, but having no flexibility to upgrade the warranty (or help cover any of the damage with the existing warranty) after only a couple days left much to be desired.
Happy with the product, delivery team was professional, just disappointed in the warranty coverage process.
The customer service here is above and beyond. The furniture prices are the best around. A great selection of sofa's and chairs. Many styles of bedroom suites and more. Need a mattress, go to a real furniture store and try them out.
This Place is Simply Amazing! There is Plenty of Options to Chose From, and Many Fabric Swatches to Customize the Furniture to Your Taste. The Associates are Knowledgeable, Friendly and Helpful!
We couldn't Be More Happy With Our Experience and We Can't Wait for Our New Furniture to Arrive!
Great store…. Friendly, knowledgeable staff, good delivery service.
Got a great price on my Laz E Boy recliner!