Compass Self Storage

RED, the manager of the Belmont facility is the BEST! I've been storing for 3 years now and NEVER has he had a bad day!

The people there are extremely nice. Amber was very professional, nice, and humorous. She made me feel comfortable becoming a member. Thank you Amber

We were in the process of moving but our place wasn't ready so we had to look for a storage unit. We found Compass Self Storage which was close to our new home. I went there and got a unit in less than 30 minutes. When we hired our movers to get everything in the unit by closing time, we were unable to do it. I wasn't told that we had to request for a unit so that our car could easily pull up. The next day I called and spoke with Kim Marshall who was the manager. I was upset and explained that I want to cancel our unit. She asked why and I explained to her about the movers unable to access our unit. She calmed me down and told me she could see if there was another available unit closer to the driveway. She was able to switch out our unit for another one that was easier for the moving people to help us put our things in storage. She provided phenomenal customer service on the phone as well in person. I would use Compass Self Storage for our storage needs again and would recommend family and friends as well!

When you find yourself in need of EXCELLENT Customer Service. Visit this u haul location. You will be PLEASANTLY surprised with the Professionalism you will receive!
Ask for Amber Ward the manager, she will provide any and all neeeed information for your local or long distance move needs.
Keep up the GREAT work Belmont!
I’ll be back for the motorcycle trailer again when the need arises!

Amber was the worst ever. I couldn't believe the service I got from her. Please dont go here they will treat you like your just a number. They only treat you nice when you sign up

I can't say enough good things about Amber, Tucker and the team at the Belmont location. Everyone with whom I spoke was knowledgeable, efficient and most of all helpful. I am clueless about the in's and outs of the "storage game, " but I can confirm that this location is clean and well maintained. Most of all, I truly appreciated the understanding and kindness they showed me during the stressful relocation of my parents. Thank you Compass Self Storage@Belmont.

Absolutely fantastic service from Amber. Worked with me to find the best possible option for my needs and did so kindly and courteously. I’d give it a 6/5 if I could.

Amber’s customer service was perfect. She helped me find a storage space that was perfect for the items I had to store there.

Kim the manager is extremely helpful, knowledgeable, and courteous. I was very impressed and grateful. Great place to rent storage.

I needed to find storage before I moved, and Radford answered all of my questions and helped me find the appropriate size unit for my things! He seemed very knowledgeable. I would recommend this place and the helpful staff to anyone.

Convenient for customers to bring items into storage. I've never experienced a storage place that allows you to drive your car to your storage unit. Nice variety of different size storage units.

Kim & Radford were MOST helpful in assisting me with obtaining a storage space as well as my rental of a UHaul! They’re awesome and deserve raises as their hospitality was top notch! Thank you! Kristin Ligocki

What can I say? Amber was knowledgeable, prompt, and courtesy. Her knowledge of the facility helped save me time and unnecessary cost. Try them out.

This is an extremely well-run storage facility. The staff is friendly and helpful, and the manager, Rad, is delightful. They have all sorts of items to borrow without additional charge, such as large moving dolleys. It is scrupulously clean and we have not seen a single bug or rodent. I highly recommend Compass, Belmont Avenue.

I had a great experience. Amber was very helpful and considerate of my time. She gave me very friendly conversation and made sure time at Compass was enjoyable as well as convenient!

This place was great! We even left something behind and they found it for us. Highly recommend.

Amber, who took care of me, was awesome. We had forgotten to bring a lock, and even when I came back the next day, to deal with this, and she had a large queue of customers, she had the lock and keys ready and just passed them to me, without my saying a word, not losing a beat with two people she was helping.

Every where we walked was clean and tidy.

Very good service I don't have too much to say about it it's my first time coming here but it was good

This place is dishonest when it comes to the advertised size of the units versus the actual size. I purchased a unit advertised as 10X15, the actual size of the unit was 10X13 and some inches! I previously stored my items at this site but under the previous management (Devon Self Storage). I never had a problem with Devon in fact they were business friendly. What probed me to write this review was the increase of carelessness As well as uncleanliness that is reflective of management A long with the dishonesty, not to mention the constant police activity due to ongoing thefts. When I saw the exaggerated ratings for this site I was compelled to say something.

This storage facility is affordable and easy to access, and the staff is very friendly and helpful!