Concentra Urgent Care, Lancaster PA

The staff is very nice and they are pretty quick getting you seen for whatever you need done work related

The Doctor was very thorough with his checkup and made sure he carefully explained everything to me turns out I had a bad sprain and he gave some meds for it and I'm ok now.

The place is so improved last time I visited it was worknet.time the people are nice and friendly

The staff were very friendly and helpful. I had to come here for a physical, drug screening, and TB screening for a new job. I was nervous about the blood draw and the staff were very friendly and understanding.

The receptionist put in a wrong number for my cell phone despite giving her the correct information. I was delayed for at least a half hour before she discovered her mistake.

1st time at this provider. Location was clean and orderly. The staff was professional and outgoing.

I went for an employment physical and was in and out in about 30 minutes. Everyone there was extremely friendly and the overall experience was quite pleasant.

Everything felt very rushed. I was there for a DOT physical and they rushed me in the back (taking blood pressure, height, weight, etc.) Then they ran out of rooms for me to see the doctor so I had to wait in waiting room. Which didn't help me with my blood pressure. Then the doctor saw me and that was rushed.
I'm not a big fan of doing all of the information on my phone.
The only good thing was I didn't have to wear a mask.

Pleasant reception, wait time appx 30 since I was a walkin. Professional provider did not seem rushed and asked me if I had any concerns. Paperwork for physical processed promptly.

Overall, this was not a good experience for me. I began the visit pleasantly, but as time went on, the professionals began to lose patience and it was not even 12 pm yet. Overall, it was an unpleasant visit with rude professionals.

Just left from my drug test and the person that gave it to me was extremely rude and unprofessional! He said something about my “temperature reading” on the cup wasn’t showing and a minute later the cup registered my “temperature”. He tried apologizing for the way he reacted but it was so unprofessional and extremely rude! He should’ve been professional from the beginning and it’s disappointing to see someone like that works in the medical field!

Had blood taken, and the phlebotomist was very good that I didn't even feel a thing. I'd recommend them, however.the wait time for testing or a physical is too long. I feel that movin things along or coming up with a different system would be more efficient and less time consuming.

Very busy place. But wait time wasn't bad at all.
Staff was very knowledgeable, efficient, professional, and friendly.

Efficient and knowledgeable staffs, clean environment, and friendly people, even sometimes some employees forget to follow up with the patient.

Wonderful experience - In & Out within 15 minutes! Everyone was super helpful & Jeff was so personable for a simple drug test, thank you!

Waited literally an entire hour before I was seen. Did one part of my test then waited for another 20 minutes before I was taken into an exam room. Waited ANOTHER 20 minutes before anyone came in. Made me miss my work appointment and I was the very last person in the waiting room. About 8-9 people came in after me and were seen immediately. All walk-ins. Infuriated with the service here. 110% do not recommend coming here for ANYTHING. An ER would have been faster. The staff are friendly but not a single person apologized for the wait. Awful service.

Went to WorkNet today for Physical/UDS. Very smooth process! Andrew (MA) is great at his job - very informative and clear with the process!