Crunch Fitness - Scranton

Great gym, clean, friendly and overall a great experience. Brad the Gm is a great manager and makes you feel welcome.

Predatory billing practices. Won't provide proper documentation to cancel membership. Requires in person cancellation, when they could simply mail the form. Charged my checking account without authorization.

Crunch has a variety of classes and space if you like to do your own thing. Best time is on the morning.

Place looks clean but too many broken down machines. There are times when it looks like more than half the treadmills aren’t working or broken. Plus it takes them a long time to fix them. There are times were it takes months for a machine to be fixed. You’d think with a large maintenance fee that they charge, machines would be fixed or maintained a little better. Plus gym staff do little to enforce rules.

Very much in need of a mature management team. Employees just stand around talking while there's dirty & dusty equipment.
The gym has gone down hill fast because they hire kids with no work ethic or motivation. The members spend more time wiping down the equipment than employees do.
The equipment isn't maintained and I'm sure the amount of dust and dirt is contributing to the machines that aren't operating properly. Many machines are constantly out of order waiting to be maintained. The turf doesn't seem properly cleaned, there's always rocks, dirt and hair on it. Definitely not enough space or equipment for the traffic in the evenings. Wasted space with offices that were build in the center of the free weight area.

Perfect place to burn the stress of the week. Love the different stations and the trainers on staff

The large open space in the middle of the gym floor is very convenient for stretching. The variety of equipment, as well as the layout and functionality of the gym itself is nice. 1/2 the staff are pleasant while the other, not so much. The men usually being more pleasant then their female counterparts. Overall, I do enjoy this gym and for the price I feel it’s worth it.

The gym and equipment are decent but the place isn’t ran properly. No one puts any weights back and none of the gym staff enforce anyone putting their weights away. If you don’t mind ego lifters and people who can’t put their weights back, it’s a perfect gym for you.

I do not get why its sooooooo hot in this gym with more then 50 members I do not get if they have ac they do not use it there is only 2 fans in this gym I ask the manager why is it so hot in here or why do they not use it he told me it his to be 90 before they use it to hot if you ask me

Huge gym, love this place. There is tanning and massages. There is cardio, elliptical, treadmills, steppers, etc. There are classes such as spinning. There are personal trainers that are additional money. There are tons of free weights. There is a large blue turf area to push the sled, do ropes, back squat. There are kettle bells. There is an incline press and flat bench. It's a great gym. Only downfall is that it's in the Steamtown mall, it's so run down

I love the crunch family they all are so helpful and kind the trainers here are great too.if you looking for a gym where you can get motivated where people actually want to see you make it and reach your goal.people who will help celebrate your success. This is the place to go i promise you wont be disappointed

Great gym! Owners are always there and on top of big issues. One of the owners accommodated me in a situation in a big way and I truly appreciate the professionalism he displayed and the understanding!

Great gym with a lot of equipment. Plenty of free weights, weight machines and cardio machines. Everything you need to get the job done. Great rates and free parking garage. Gym is clean and lots of room to workout. Locker room is clean and kept well.

Best place to workout in Scranton! I'm a member and I'm very pleased. There is a lot of room to workout, plenty of equipment, & good gym rates!

I have never seen so many lame guys just sitting on machines playing with their phones instead of working out. I wish the gym would tell people to get their butts off machines between sets and go play with their phones somewhere else-not a "judgement" just a fact.

I have been going here for several months and haven't had any problems. Locker rooms are clean and well-lit, the equipment is brand new and the vibe is pretty judgement-free. Parking is free if you park under the mall (even at 5am - just show the attendant your key fob; street meters are free until 830am).
Only complaint is the short weekend hours. I like working out at night, and closing at 5 and 6pm respectively is a joke.