CVS, Media PA

Good customer service but the gentlemen pharmacist can be very short no sense of humor very standoffish like he can't be bothered everyone else is very helpful

This CVS is absolutely wonderful. They are friendly, fast, and can manage complicated insurance and prescription issues with great competence. By far the most professional CVS I've interacted with.

Went to pick up my 3 year old's medicine for an upper respiratory infection. Pediatrician called it in at 7: 20pm and I arrived at 7: 50pm. I was told by the Pharmacy Manager, who was vacuuming the floors at the time, that they couldn't fulfill it because they closed in ten minutes and that I needed to go to another CVS. Will never go back there again.

I called the pharmacy was told I called "the doctors line" and quickly ushered off the phone.if I did it was by mistake and the fault of the infuriatingly repetitive automated answering system, if I was tasked with determining the antithesis to the suicide prevention hot-line I would easily recommend a call to CVS.
Calling the pharmacy dooms you to listening to a looping message for anywhere from 15 to 20 minutes to be put on the line with a pharmacist who is short, dismissive and barely answers questions.

I use this cvs as my pharmacy because it is close to home and I very rarely have issues with getting my prescriptions on time. My only issue would be that refills needed that the doctor has to approve sometimes get lost in translation when done solely through the app versus calling my doc or calling cvs to find out what the problem is.

It was fine, as far as I can remember. In the last few months, I've been to, at least, five different CVSes. My prescriptions are at the Havertown store on West Chester Pike and Manoa Road but, usually, when I need to pick up something after work, I go to the CVS on Township Line and Burmont Road. I also go to the CVS in the Lawrence Park Shopping Center when I can't find what I need (when I can get over there). The Lawrence Park store is also where I often take my younger brother for a treat on the days that I pick him up, but, the last few times that I've had him out, I've taken him to the CVS on Route 1 across the street from the former Granite Run Mall. With the heat and humidity, the less that I have to drive and be walking from the car to the door and from door to the car, the better. And that store is very close to his facility and The Rooster Diner (where I've taken him to eat.) I've also gone to the CVS on Baltimore Pike in Springfield when I couldn't find what I needed at the other stores. All of the stores have been pretty good and sometimes they've been excellent. Sometimes, they've had everything that I needed and sometimes I've not been able to get anything that I wanted that day. I know that it's not the fault of the store personnel but there are times when I've stopped at a CVS on the way home from work, when all I really feel like doing is going straight home and putting my feet up, only to discover that they don't have what I wanted to buy, and frankly I've wanted to scream. Admittedly, this has happened at Giant also, but, for me, it's doubly frustrating when it happens at CVS because I've been using them as a substitute for Giant on the days when I've needed to get something (frozen dinners, chocolate milk, etc.) and I know that there's no way that I feel up to trying to get in and out of Giant (sometimes, Giant's been an absolute nightmare to deal with, especially because I have to wear my mask all of that time in the store. CVS, at least, I can usually get in and out fast). I know that both stores' personnel are doing the best that they can but it's still very difficult for me to deal with sometimes.

Horrible staffing team & the store Manager is racist, I heard him make a joke including the "N" word toward an employee and they both laughed I would never recommend this place and the store manager and all of the employees should be replaced.

Scheduled 2 Covid vaccines here for my son and I and had a a woman call me to confirm she was extremely rude and told me I wouldn’t be able to get the vaccine at the same time as him I would have to wait a while because she had other appointments. I rescheduled for another location with no issues. My son was apprehensive he just turned 12 and was able to receive the vaccine just in time for the start of the school year. I wanted him to feel more comfortable so I was getting mine at the same time after receiving the all clear from my doctor. THIS IS WHY PEOPLE ARE NOT GETTING THE VACCINE PLACES LIKE THIS AND THE WAY THEY TREAT PEOPLE!

I visit this location often. The staff are friendly and patient. The shelves are always pretty organized. The staff is really helpful when you have questions about products/promotions/coupons. If they don't know the answer, they call for assistance and work to find you and answer.

Really good CVS. The staff is extremely friendly and I’m glad to see more than 2 people in the pharmacy because they work hard and need to stay properly staffed. Things are generally well stocked and there’s a Chick fil a in the parking lot so that’s also nice. Overall one of my favorite CVSs to visit.

Pharmacy is slow and did not have my full prescription so I need to return for the balance of 10 pills.

Always a pleasant experience at this store. Staff is very friendly and helpful, coupons always help save money, and contrary to what others have said, the store is very clean inside. Love shopping here.

The restrooms were putrid. I feel bad for anyone who has to use this bathroom or tries to change their kids.

Thank you, Douglas! Came in to a friendly face, he led me to the specific item I needed, rang me up with a smile! In and out of the store, with a baby mind you, in 5 minutes!