CVS, Columbia PA

Horrible! Once again I leave this dump telling myself to calm down. The greasy pharmacist must have women issues by the way he addressed my wife with the wrong information. After he yelled at her she left empty handed. When I made our second trip for the same medication it was filled, well.he somehow managed to get it half right. 21 pills missing, this will be addressed tomorrow and I personally can't wait!

If I could rate this CVS a 0, I would. The pharmacy staff are extremely unprofessional and rude. Most look to be high-school students. As I'm waiting for a script to be filled, a customer was handed someone elses script and was chewing with her mouth open! Gross! I can't imagine how much they make an hour. If you need a prescription don't come here. What a joke!

Truly the worst pharmacy. Prescriptions are never ready when they should be, including when they send you a text saying your Rx is ready for pickup. I always get there and am told I have to wait 15 minutes while they prepare it, and a few times I have even been told they don't have any of my medications currently in stock - after they texted me I could pick it up. My auto renewals are never renewed each month. One of pharmacists there is very helpful and nice, but the other is a massive condescending jerk every time I deal with him. It's a whole ordeal every time I go to this pharmacy and I always leave feeling ticked off and annoyed - half of the time having to leave without my prescription. Save yourself the hassle and drive to the next town over to get your prescriptions, trust me.

The pharmacy didn't have the medicines I needed but the gentleman help me find some! He was also very knowledgeable about the prescriptions and when they would be back in! Thank you sir for all your help it was truly needed today! He was friendly and smiled and talked in such a calm manner! I will be back.

The rude employees are belligerent when asked why they do not ever answer the phone. They are not pleasant and will sign you up for things you do not want and then talk down to you when you question because you don’t understand why you are signed up for something you never consented to. I guess this location really is desperate for employees because there is not an ounce of empathy or a soul in the employees here. I spent well over an hour of my day dealing with the issues from this pharmacy. I have never had somebody be so nasty and rude when I asked a simple question of why did nobody answer the phone not wants to say we will be right with you win somebody was on hold for 30 minutes. I also noted that some of the employees that were running the cash register also had those stupid earbuds in. If they were not listening to music on headphones maybe they would be able to work with customers a little bit better.

Due to limited transportation and location, I have little choice but to have my prescriptions filled at CVS, Columbia, PA. I am beyond perplexed as to how this pharmacy continues to stay in business!
*Scripts are seldom ready on time.
*There have been occasions when it was closed during posted hours, because there were no pharmacist working … without any notation on line or change to their outgoing message. So, if one travels a considerable distance to pick up medications … they may, or may Not, be able to do so. Perhaps you have rearranged your day, put a friend or relative at inconvenience (as Idid) ; Or pay for Huber and still be without criticality needed medication.
*I have requested several times to be notified regarding scripts ready to be pick up. Nope.
*And, nearly the most frustrating thing of all is the grossly inefficient and frustrating phone system. If only I could find the words … it is not unusual to have to, unsuccessfully, navigate a call after falling into the rabbit hole of its useless automation. Just this week I endured five separate calls, each ultimately piloting me through oblivion … each time, the call being ignored by staff. My question was regarding an consequential, time-sensitive prescription. How I finally was able to speak with a pharmacy tech, was to first speak to the store manager at the main number. He most kindly went back to the pharmacy and asked them to answer their line. There was at one time a female pharmacist working at this location who was personable, caring, knowledgeable and professional.
*It is difficult to have confidence that one’s scripts are being correctly filled in this existing chaotic atmosphere.
My advice would be, that if you have any choice whatsoever, use another pharmacy!

Unless you have all day to spend there, get your prescriptions somewhere else. Extremely rude and unprofessional girl at the register and the greasy pharmacist was no better. I recently moved to the area so this was my 1st time (and last) at this CVS. My prescription was called in at 9 am. I went to pick it up at 5 pm. After waiting in line for 10 minutes I was told it wasn’t ready, it would be 20 minutes. So I wait the 20 minutes and nothing. I ask to speak to the pharmacists, he tells me “we don’t have it, it’ll be here tomorrow” while throwing his hands up. The worst customer service I’ve dealt with. Why would the staff be any different than their leader the pharmacist? The worst! If I could I’d give them no stars that would be too many!

The young lady Shaliayah at the counter helped me find the juice I was looking for. Honestly she really didn't need to but insisted that she had the watermelon flavor in stock, and helped me find it. She was very kind and friendly and that is exactly what I need after the morning I had.

Every single time I call I am on hold forever, today I called I was on hold for 18 minutes before I had to hang up because I had to go to work. This is ridiculous, and then when I go in person there's at least 4 to 6 people working, so tell me why nobody can answer the phone within 10 minutes?

My medications are continuously not ready when called in using the automated system. Additionally, hours on website have been inaccurate on multiple occasions. This caused me to make a trip to the pharmacy only for them to be closed. Today when picking up my medications, pharmacy was closed for lunch. Again, this information isn’t listed anywhere. CVS in Columbia appears to believe their time is more valuable than mine. Don’t recommend using this location.

If I could give them zero I would. Worst pharmacy and staff. DONT GO THERE! Workers are rude and disrespectful. When I spoke to the one employee on the phone she verbally attacked me and was very disrespectful.

If there was negative stars I would have given it to them. This is worst pharmacy, the staff are deliberately rude, nasty and just disrespectful. No one should go there. They lied about having my medication being ordered and claimed they were working on it. When in fact I called again they stated that they didn’t even know what that medication was and said we have to order it since it wasn’t in stock. The girl on the phones was beyond disrespect and yelled at me on the phone. There is no need for someone to be that nasty and rude. Their staff needs to be trained on their manners and respect for their customers.

Is the worst Pharmacy ever. Always behind with the prescriptions, doing a lot of errors with medicines it is a shame that a big-name pharmacy is doing such bat work helping the customers.

Hands down the wrost pharmacy. Some of the workers will give you the worst time trying to get your medicine.

Edit: I changed my rating. It's honestly all on who you talk to that day. Some are great and some see not. I will leave it at that.

Get new store hours 10-6. When do you expect working people to get there prescriptions? Oh yeah, I forgot they have delivery that you can pay extra for. Like we have extra money to spend on delivery

Ive never had a problem with them but the new hours are really bad. I had to start taking my prescription right away, but they were closed when I tried to pick them up after my doc appointment and they were closed when I stopped by the next morning before work. They’re antibiotics that I’m relying on to keep me out of the hospital. Had to call my doctor and switch it to a different CVS so I can pick them up during lunch. But now it’s been almost 24 hrs that I’ve gone without medication that I was supposed to start immediately.