CVS, Selinsgrove PA

Uneducated and rude employees every time a prescription is sent ive been told after waiting even up to 24 hrs that my scip just got sent in
Obviously not true they just don't do their jobs lousy place they should all be fired or at least forced customer service training and a real supervisor

Worst pharmacy I've ever dealt with. Most of the staff is nice, but the drive thru is closed half the time, so you typically have to stand in line behind 6-10 people. I've gone to pick up a prescription 2 days after being told it would be held for a week, and it's already been put back. There have been other incidents, too. Can't wait to find a new pharmacy.

Literally the most frustrating experience I ever had at a pharmacy. And I’ve lived in Miami. Doctor sends in prescription, gets delayed over and over. I go in person and the lady said she would expedite it and it would be ready in 20. I decided to leave and come back after I got the text that it was ready. I could also view the prescription on the cvs app and it said it was ready. The other employee tells me “yeah there’s been a lot of issues with the app and texting, you can’t trust anything on the internet” WHAT. Then he looks over and over again and says the prescription isn’t there and it must be the doctors fault for not sending it. Then how come I’m getting texts that it’s ready for pick up here? After a 20 minute wait, I decided to talk to the pharmacist herself, who walks over to a case and pulls out the prescription in 5 seconds. A third employee starts to say “oh no, I’m so sorry I gave yours to the wrong-“ and the pharmacist interrupted her. I assume they gave someone my prescription. Which is a HUGE issue for obvious reasons. Then they say sorry for the mix up, as if I didn’t come in twice that day and wait over and over again and been talked to as if I didn’t know what I was talking about. Literally so ridiculous.

Do not go to this pharmacy. The lady pharmacist is "nasty". She obviously hates her job and has no customer service skills. She literally confronted me about a medication I was picking up and what she was confronting me about made no sense. Long story short, she was rudely handling me as a customer in front of all the people in line, only to find out she had the wrong person's medication that she was trying to give to me. While I brought it to her attention that she was yelling at the wrong person, her response was " I wasn't yelling, you just didn't like what you heard". As I was awaiting an apology for her obvious mistake and making a spectacle of me in front of everyone, she came back with that statement as if it were my fault she mixed up the medication! I have never been met with such unprofessionalism in my life. I'm not sure how she made it through pharmacy school with such poor customer service skills. Me and my entire family will be taking our services to another pharmacy where customers are greeted with a smile and with human compassion versus public humility.
Based on the already posted reviews, it seems like this is a common experience by people at this pharmacy. Probably this same pharmacists, so unfortunate!

This rating is just for the drive through. Absolutely the slowest ever. The line has not moved in 10 min. With outrageously high gas prices I probably burned up at least a gallon.sigh

My daughter’s prescription is an automatic refill but they never have it ready when it is time to pick it up so once again she will not have it to take tonight.

Never get all my meds they tell me not for sure if I took just 1 pill or both but yet on the paper work it says take one of each for total of ***MG. Majority of pharmacy staff is rude except 1 guy that usually works drive thru. I have switched back to another cvs who is better to help people and make sure to get everything and if questions they call and ask to make sure I have my meds when it is time.

I deal with the VBS chain all across the country. This is the worst CVS store I have ever been in. I have a number of prescriptions I have to have filed as a travel across the country.

Normally when one of my subscriptions is expired CVS just contacts the doctor and he reissues the prescription.
One of my prescriptions was expired and I was told they could not have it refilled because it was filled as another CVS. They said they could not even contact the doctor.

No other CVS in the country has ever had this problem. They just contact the doctor and renew the prescription and we go from there.
I Rate this CVS zero on Friendliness and helpfulness. If I could rate it lower, I would.

I was at the Selinsgrove CVS on February 26 around 5: 30 PM I was getting ready to check out and there was one of the workers her name is Maegan There was an elderly gentleman trying to use the self check out and I watched how she helped him and was so kind and so helpful I have witnessed before in the store before with Maegan
And again I've seen how helpful she is with customers she should be highly recommended for her outstanding customer service so again very high recommendation for your CVS worker Maegan

Absolutely terrible. I got a notification a week before I was out of my prescription saying it was getting ready to be filled. Asked me to confirm that this was okay. A week later when I was out of my prescription at home, I called CVS pharmacy to ask about my prescription and they told me they’re no longer filling it due to insurance. The same thing happened to my mother. Once questioned as to why nothing was sent out, a text was sent out after speaking to them.

Today I was told by CVS corporate, their ad in the paper, cvs flyer and the cvs robot voice that this location does walk-ins for the COVID vaccines. When I called to see if I could get do a walk in I was told no they do not do them and they have no appointment available for days. I now believe this location is an anti-vax conspiracy location. Do not go here, the customer service is awful and the employees are eternally unhappy. I hope CVS corporate can weed out the anti-vax people at this location sending people away so they cannot get their vaccine because I am one of many I’m sure.

Another customer came in doing a ups send back and she just needed a little bit of tape. Instead of saying he didn't have tape, he was super rude and stated he doesn't give out things he sells. He could of went about it a different way but was rude and unnecessary!

They didn't have what I was looking for at this location
But they do sell local souvenirs
Long line for vaccine

This is a convenient spot. So, during the medicine pick-up rush (4-7 pm) there are lines inside and outside the store.

I have been going there since 2013, they really care about the people that come there.keep caring about us customer.