CVS, Altoona PA

Terrible pharmacy, I am pregnant & need progesterone injections every day. I travel for work so I have been using cvs during this process so my baby is safe. This cvs charged my insurance for a month of medication & only gave me a week worth. Wouldn’t even submit the syringes used to inject the daily dose to my insurance, simply refused, told me if I wanted them I would have to buy them. This cvs needs to be investigated for fraud.

Great idea I know you folks need your medicine but we are closing the entire store over lunch. You know the time when you can leave work and get your medicine. Have a nice day.

Waiting in line for 10 minutes and finally pull up to the drive through window to only have the curtain pulled closed on me! Pushed the button and someone slid a sign up in front of the curtain that said they are on break from 1: 30 till 2: 00. Guess it ok now to say FU to a waiting customer! Horrible customer service! We came back at 2 to get the prescription I take for migraines only to be told that even though I received a text message that it was ready to pick up, they didn’t have it. It was out of stock. They made many excuses and told me I could get it, maybe, on Monday. I hope they don’t suffer from migraines. Extremely unsatisfied with this pharmacy!

The store itself is really dirty looking and just gives me the ick. Every time I've been in there I've had to actively search for someone to help me this last time I was even waiting in line at the pharmacy just to ask if there was anyone up front that could help me as I had been waiting and looked all through the store to find help. If they can have 9 people in the pharmacy they can have more than one front person.honestly I only used this place because Walgreens is horrid but now it's rite aid only for me

Pharmacist laughed in husbands face when he requested they give him a call when they have trouble getting insurance authorization for life saving meds.