CVS, Bethel Park PA

Old hag kicked us out as soon as we stepped in the store.employees are rude to customers.overall not a very enjoyable experience

You will wait forever to get through to pharmacy. Many times they pick up and then hang up.

The pharmacy stayed past their closing time on a Saturday but to make sure I had my meds. I felt extremely cared for by such thoughtful service!

AVOID this pharmacy! This is by far the worst pharmacy ever found! The answering phone service for prescriptions is terrible.it just hangs up on you after you have hit 10 numbers to get the medications you want to add. Then, no one ever lets you know you need meds again, even though you are in the system to receive notices! There is no staff and no pharmacists available by phone EVER! Do NOT go there for medications. AWFUL!

This is the absolute worst pharmacy. It's run by extremely incompetent people and pharmacist. Avoid it all costs. If I didn't know better, I'd swear someone is stealing all of the prescriptions and reselling them because they are never in stock with anything. It doesn't matter what your prescription is for. They are always out of stock and you never find out about it until you access the CVS app and see that your prescription is on hold. If you actually get them to answer the phone after waiting on hold for an hour, they'll tell you it's out of stock and no CVS within the 20 mile radius has it in stock. Then miraculously they'll call you the next day to tell you your prescription is ready. If they are out of stock of something, they just place your script on hold and they never actually order it until you call into inquire about it. Then when you call in, you're going to be on hold for an hour because they don't answer their phone. I'm transferring my prescriptions back to CVS in Target West Mifflin. This place is a joke.

We had to switch to CVS for our insurance program, and I am greatly disappointed in the service we receive at the pharmacy. Medications are always out of stock because the truck didn't show up. Apparently the truck doesn't show up at the other local CVSs because we're told the drug is out of stock in a 20 mile radius. I don't think they care about their customers' health and welfare.

Most important for me in a pharmacy: being able to get my medications. On time. How, when they are completely unresponsive? ! Unfilled online orders- requests to refill, never responded to. Last few weeks every time I call, after about 10-20 minutes of hold, it disconnects! Should not be this hard to fill my meds!

I had a doctor appointment yesterday at 9: 45 and a script was sent to this CVS for an antibiotic to treat a stye on my eye. I received a text that it will be ready tomorrow at 5: 55. I call CVS to speak with a pharmacy employee to make sure it will be ready tomorrow as I am going on vacation. She says a delivery will arrive tomorrow. I ask when exactly should I pick up tomorrow. She says to call to check on status tomorrow about noon. I called 3 Separate times. No one answered the phone. I was on hold each time for 10-15 minutes! I send my husband to cvs at 5: 55. They tell him they do not have the antibiotic and no CVS has it within 20 miles. They told him to call my Dr to ask for another medicine. Why are they just telling me this tonight? How was I to know since no one called me nor did they answer the phone! So here I am with a painful eye and on day 2 without the antibiotic! Shouldn't I have been contacted? Makes you nervous to depend on them for medication! I've been a customer of this CVS for almost 15 years, by the way!

I agree with all of the recent comments about long wait times and poor service. I called 3 times today and was put on hold for 15 minutes each time and still no one picked up. I stopped in and they told me that my script was put on hold because it wasn't covered by insurance (although I was never notified by them) and that it would be a long time before it was ready. They also told me it would be over $40. I had the same script filled at the Allison Park CVS a year ago and it was less than $7. The pharmacist spoke to me and said to go buy it over the counter which still would have cost me over $32. I called the Allison Park CVS and they are filling it for $5 and I can pick it up when I am in that neighborhood next week. I never received an apology for the long wait times on the phone, just that they are very busy and short staffed and had numerous scripts to fill. There was only one other person waiting when I was there.

Unresponsive! Go somewhere else! Stupid, repeat waiting recordings. You, your health, and your money deserve better attention. I feel sorry for the "qualified pharmacists". Well, maybe they need to phone in like we all do, and just see the ridiculousness that we wait and listen to. NO MORE SCRIPTS FOR ME AT CVS!

Awful service. Called and was put into a queue for over 34 minutes, no one ever picked up. I don't know why people waste their time with CVS pharmacies. I get it that staffing issues abound in the industry because I work in it, but this is completely unacceptable. Hire more staff so that your employees can actually help people.

Horrible service. EVERY WORKER IS INCOMPETENT. They are rude. They don’t fill scripts that have been filled before. They expect the customer to do the work of finding the script. Obviously by reading the reviews this is an ongoing issue! Sure hope someone does something about this.

THE ABSOLUTE WORST PHARMACY, SLOW, UNDERSTAFTED terrible service, do not use this Pharmacy.

My office calls in multiple scripts for patients on a regular basis. My customers always have issues with the staff. When talking to the pharmacy he's very passive aggressive, rude, and uneducated. This pharmacy is extremely unprofessional and unreliable. They create more problems for me and my office staff.

Called the pharmacy several time. You can not speak to a staff member the phone hangs up on you. Apparently they know this is happening but nothing has been done about it.