Dale & Vicki's Collision Center, Inc., Pittsburgh PA

Dale and Vickie want your car fixed as much as you do! I was looking around for a good place for self-pay and what a breath of fresh air! Other places were scheduling estimates weeks and weeks away or you could do a "picture" estimate. No thanks - I wanted someone to actually look at the car and talk to me. Vickie said I could come in that very day and the estimate was so fair I just left my car and got a ride home. I was kept updated throughout the process, which couldn't have been better. If you want someone you can trust and also hang out with the "salt of the earth", this mom & pop shop is for you! Thank you, Dale and Vickie (for the car wash too:).

I would definitely recommend everyone to go to Dale & Vicki's! They are wonderful. Had my car fixed in a couple of days. And the job was great! They were so nice and a complete pleasure to do business with. Oh and I absolutely love Vicki!

Everything was great!
Vicki and Dale helped me out and I will always refer business to them

That man is very rude and whoever that is posting on his behalf is a complete liar trying to defend his rudeness, Eric S.was right! I always write the best reviews when I’m treated with respect and when I receive great customer service but this place ain’t it!

I’m not a scammer and you are in denial! You read your reviews awfully fast with the need to defend the rude man, I’d hate to run my business and do nothing but watch for reviews!

Picked m suv up today very pleased with the work done. Excellent work and highl recommend their service.

Did great work after a moving van took the door off my car. Had me back on the road quickly and took the time to walk me through the salvage title process. Definitely recommend.

Called today to get an estimate for a repair and spoke with Vicki who was very nice over the phone. Arrived at the store and walked into the empty front office, so I figured I’d walk over to the garage and see if anyone was there. Dale comes out of the office and rudely asks why I didn’t wait. I have zero issues taking my money to a different shop that treats customers with some level of respect.

Edit: Only sharing my experiences I’ve dealt with over the years but I appreciate the analysis. Not trying to ruin your reputation, I’m sure you do fine work. Just not going to give my also hard earned money to someone who can’t somewhat politely greet someone.

Terrible service took my truck in and he said straight up no to much rust he said but there’s only a patch or two just a bunch of fakes terrible service I would not recommend an auto body shop but turns away work

Dale & Vicki are so easy to work with and the body work is amazing. I was able to schedule to get my car in fast. Vicki is very personable!

Outstanding work at a reasonable price. Nicest folks you'll ever meet and honest as they come.

Fixed my Nissan Rogue back to its original beauty after someone hit me and pulled my front end off. Their customer service is out of this world. Vicki worked with me while being out of state and Dale had my car back to me in pristine condition when I returned to pittsburgh. Highly recommend this place for all collision and cosmetic needs!

I had a fantastic experience at Dale and Vicki's. They were so kind, helpful, and nice. They truly go above and beyond to ensure a stress free and wonderful customer experience. I highly value and reccomend them!

Vicki n Dale are the best the work was fantastic n the truck looks great inside n out. Very personable n great local shop would use again or recommend anyone to use them.thanks for everything

Dale and Vicki did an awesome job on my daughters car. She was driving back to college and rear ended someone and had a lot of damage and I called them (I have used them in the past because I have other kids that drive) and each time my car came out looking BRAND NEW! They got her car in 3 days after she wrecked it and it was fixed in 5 days! I would recommend them to anyone who is looking for a good and honest job! You will be very very pleased with their work!
Steve Mongelluzzo

We recently hit a deer and banged our car up pretty well. I called numerous other collision shops and none could even get my car in to take a look at it for a month.

Then I called Dale and Vicki’s. Our car was looked at, estimate was done, insurance dealt with, parts ordered, and repairs scheduled and finished with my car back to me in about the same time any of the other places I called would have even been able to look at the car initially.

My car looks great, and Vicki was so personable and helpful (I haven’t had an accident or had to deal with insurance in many, many years, so I wasn’t really familiar with the process).

Next time, we will call Dale & Vicki’s first!

Fantastic Customer Service. They treat
you like Family. Dale always takes time to go over the completed work that was done

Vicki makes sure that you’re a satisfied customer. Always smiling and keeps you up to date on the progress of your vehicle.

Quality work with excellent Customer Service.

David Hutchison

.