Delaware Dental Associates, Chester PA

I’ve been calling for months to get an appointment they never answer their phones I have even texted a number they gave and I’m still getting no reply and no call backs. I don’t like playing phone tag and I thought this dentist would be better than the one I had come from before going to them looks like I’m going have to go back to my old one

They received a check for over $2500 for replacement partials that went missing while in rehab for vascular disease. The office called and told me that they did get the funds and for over 3 months now we can not get a hold of them. We’ve called over 50 times and have driven there 3 times only to find an empty office. My husband desperately needs his partials, it’s affecting his eating abilities and has lost much weight. If anybody knows how to get in touch with these people at Delaware dental or absolute dental please let me know ASAP

So I have finally accepted that this place was an elaborate scam in which I fell for. I visited the office 1 time for X-rays where I was given a referral to an oral surgeon and an appointment to come back to be molded for temporary top dentures which is the reason I called and went here. The 2nd time I went I handed them $850 and had my mouth molded for the immediate dentures i would use after I have my top teeth out while I waited for permanents to come in. This was 3.5 weeks ago and it’s been crickets ever since. No one answers the phone and the office is closed. No prior authorization was ever sent to my insurance and now the referral to the oral surgeon is no good because it’s obviously fake. I’ve been scammed, the name on my receipt has multiple listings online as a dentist all over PA. The offices that are legit dentists never heard of the person. The same 2 women were there at both of my appointments and some man with a foreign accent did the moldings of my teeth and said he just comes to help out once in awhile. Never saw a dentist in the building which I assumed was because I made my appointments late but I guess that wasn’t the reason. Bravo to these 2 women, I saved months for that money and you managed to gain it in 2/30 minute visits to your fake dental office.

This should not get even one star. The office either doesn't answer the phone because the mailbox is full or it just rings forever. My son had 9 fillings there and 4 have fallen out. His work was done less than 2 years ago. The office has only 2 days a week for appointments (down from 4) listed on their contact info. My daughter paid a 250.00 partial payment for an upper denture and never got it fitted correctly, could not get an appointment and has not been refunded her money. They don't call to cancel appts.so when you get there it may have a note taped to the door stating, "sorry, the office is closed", or they will be there and staff will say, "sorry we didn't call you but the dentist is not coming in today! "
Is this a tax write off or something? Tragic.

Very unprofessional, the techs and dentist enjoyed talking about how much they didn't want to be there while performing procedures.
What little that was done was done incorrectly and has had to be treated since.
They also may have billed my insurance for work that they never performed, but I'm looking into that now.
I had complaints that I alerted the front desk to and was supposed to hear back from someone higher up, but there was no follow-up.

I have left this office since and never gone back.

I recommend Dream Smile Dental for somewhere local, they're very good there.

Please bring back absolute smile. The hygienist cleaned my teeth for exactly 2 minutes and didn't bother with the top teeth. I hope they pack up and leave to make room for better dentists.

My mother had an appointment for 11: 30 and didn't get called back until 1: 10. And they rush you out of there

I am legally blind and disable. The office manager at this office is very a disrespectful mean person. The Techs and Dentist are 1 of a kind. The absolute best! Would refer anyone to this Dentist!

The people in the back are wonderful but the customer service is very horrible the lady that answered the phone she rude and they have u on hold a lot️

I was left on hold for over 30 mintues.the second time i called someone hung up on me.the third time i called i was left on hold for over 15 mintues an this was all in a 1 hour call.this is ridiculous.makes me not want to call back

Today was my very first time at this Dentist! I walked in and was greeted by 2 lovely nice young women who were prompt and took care of me immediately. The wait wasn't long at all before I was taken back.the EFDA (Enhanced Function Dental Assistant) that did my x-rays, explained everything and filled my cavities was a doll and so great and sweet.the Dentist was also super nice and made me laugh alot! This staff knows what their doing and makes you feel very comfortable and does their procedures with absolutely no pain, and makes sure your comfortable before even touching your teeth.if you're looking for a dentist, I highly recommend this fine establishment. I'm 37yrs old and this was hands down the best dental experience I've had in my life! They've definitely gained a new patient ️

Excellent doctors! Great personalities and very caring. Best dentist I have ever been to. Wonderful with children as well. I will never go anywhere else.

I was pleased with the staff. The Dentist was prepared and well seasoned. Was professional and worked with a skilled hand. I would recommend.