Dental Solutions of Upper Darby

Dental Solution was a great experience for me. Everyone was polite and they responded to my concerns professionally. I admit that I was scared of catching the covic virus if I went to the dentist. This office was extremely clean and I notice they sanitized regularly. As they worked on my teeth, I experienced no pain and they made it clear that I could stop them if I felt pain. Dental Solution was worth the visit.

Omg! This location smdh. I gave them a chance because they're closer than the center city location that I usually go to, but lesson learned. The people literally forgot that I was there. The lady at the front desk took my temp, my insurance info, and then placed me into one of the little cubbies. I waited for about 15-20min. As I was about to get up to say something, the nice hygienist lady came over to me and asked if I'd checked in and who placed me into the cubby. She kept apologizing because I guess the receptionist didn't let anyone know that I was there. X-rays were done and the dentist told me her recommendations. I called and left them multiple messages a few days later to schedule the work that the dentist had suggested but never received a return call. Then, about a few weeks later, I receive a bill for over $100. I called both of my insurances to see why they hadn't paid the bill, since the only thing that I had done were x-rays. Only to find out that they were never billed. So, I called the upper Darby location and attempted to explain to the receptionist what the insurance rep had told me, but she just kept talking over me. I just hung up on her because I was irritated by the lack of respect. So, the bill just exist because my insurance can't pay it until they are billed properly smh. I plan to go back to the center city location soon. Hopefully, the receptionists at that location are able to bill my insurance properly for the x-rays received at the Upper Darby office.

Unreliable place. They confirm appointments and wait until the last minute (walking into the appointment) to tell you they don't take certain insurances. I had a dental emergency and they denied me.

I LOVE Dental Solutions. A colleague recommended the office on Market St.almost 2 years ago (he has high standards, so I trust him). I found literally the best dental hygienist I've ever worked with there (Shari). She just really knew her stuff, through and through, and more so than anyone who's ever cleaned my teeth (no exaggeration - the world over). I have very sensitive teeth and she been educating me over time, to help me understand what's aggravating the sensitivity, and how to mitigate and treat, intelligently, and successfully. She's also super present with patients, and pays attention to patient discomfort throughout, and adjusts immediately as needed, which makes a world of difference once the seat goes down, and you're powerless, mouth wide open, sharp tools moving around inside! Every recommendation she's made so far has been spot on, and has changed my dental health for the better. She's also just a breath of fresh air - good sense of humor, and a conscientious, intelligent individual. Honestly, I was so blown away by my experience, and everything I've learned from Shari that when she moved offices a few months ago, I hunted her down and transferred offices just to continue working with her. The receptionists here are also patient, friendly, and proactive; they answer questions over the phone, are knowledgeable, and work with you to try to work out any potential issues that might come up (scheduling, insurance, etc). And it's affordable! Especially if you get the Delta Dental annual insurance plan which will cover xrays and cleanings. What more do you need?

It was a nice atmosphere. The staff addressed my concerns.my fears and gave me the best advice possible. I really enjoyed the visit.as much as a dentalphobic can enjoy a visit.

Love this Dentist office. Have been a patient/family member since 1994, the care, the customer service is EXCELLENT!

Booked for a 5pm appointment as i work until 4. Was then informed that my appointment would be at 4 because thats there last appointment of they day. Why would you allow for appointments to be booked for a time slot you dont have? Major inconvenience, as i dont have the flexibility to just change an appointment time at whim, i wanted the lastest slot for a reason.

Yesterday was my first time there and I loved my experience there! I got a deep cleaning and the hygienist did a wonderful job! The room is very clean. I would definitely recommend this place to others!

Ive always enjoyed going to the dentist.my smile for me growing up has been a million dollar light up.i want to thank Dental Solution's for all there patience an help especially during my emergency situation. Cracking a tooth along with it having to be removed is not pleasant. So the staff from beginning made the visit safe comfortable. So I thank you all. An I will be returning to get replacements.
Thank You (Doctor & Staff)

Great service from the receptionist and dental staff. I’ve been a patient for years and have no complaints.

Very good fast nice people if I lived in the area I would recommend a lot of people to them thanks the dominos driver

Excellent customer service, friendly staff. Hassle free and clean environment. Appointments on time. Doctors and Dental assistants are great team players, they explain every process to you step by step. I live and work further away and I refuse to change to a closer dental office, the 45mins to an 1 hour commute is worth the time and my mileage.

This office has everything in-house.the staff use very knowledgeable and they are very nice and personal making you feel like you belong and they are there to help you. They give you a treatment plan personalized to you and they go over it so that you understand.

The office staff is courteous, friendly, and professional. The office is always clean and pleasant. I'm always seen within 5 minutes of arriving. I feel like they truly appreciate having me as a patient.

Nurturing, caring atmosphere. Staff is friendly, yet, professional. Doctors get the work done and explain every step in the process. Glad I found this place!

I am not a fan of the dentist.however after having endured excruciating pain, I had to see a dentist. A family member recommended Dental Solutions! Wow.the office manager was undetstanding, patient and honest. She broke down all my fees and was instrumental in preparing for me an individual treatment plan. The office is state-of-the-art!

They were able to accomodate my hectic schedule! The entire office and dental staff were excellent!

If you need to see a dentist.you have found the right place.

Thanks to all of the team at Dental Solutions Upper Darby!