Doylestown Women's Health Center

I am disappointed to give this practice one star, because we were treated well by the office staff. That said, my experience with the only doctor I saw, Dr. Yeh, deserves no stars at all.

For some reason I was booked for back to back visits with Dr. Yeh during my pregnancy, so I saw her at 8 weeks and again at 15. At the initial appointment I was denied progesterone testing which I special requested. There was no rational reason given for the denial; she simply said "We just need to get you to the second trimester" as if this was not also my goal, and medically what does that even mean?

When I thought about it more and reconfirmed how important it was to me, I called back a few days later. Between that time and my 15 week appointment, I had zero contact (even indirectly) with Dr. Yeh and no response at all. I tried calling the nurses line several times, waiting patiently a couple of days at a time to give room for a response I never got. All I got was seemingly annoyed nurses at my continued check-ins, and was told that my request was in Dr. Yeh's queue and that the nurses had no purview into or control over when she would provide an answer. Separately, I had a request in for my physical therapy script to be updated, to which the office requested faxed information from my PT, which they provided - this too resulted in no response from the practice via doctor or nurse. By the way there is no portal through which to communicate (I asked), so the only way to get through is to repeatedly call.

When I went to my 15 week appt, Dr. Yeh dismissed all of my questions with curt responses such as "I'm not concerned" or "You're fine" with no additional information as to why she was not concerned or why she believed I was fine. She clearly did not like when I brought up my own research, and seemed perturbed that I had any opinion or thought at all about the care of my first pregnancy. When I brought up the never resolved progesterone issue, she became even more disagreeable and her body language and facial expressions indicated she either thought I was a complete idiot, or wanted me to believe she did. With a furrowed brow and confused look she would glance at my husband with an exacerbated expression like I was asking questions that made no sense at all.

She explained that she wouldn't send me for progesterone testing unless I had had several miscarriages, and that even if my progesterone came back low she wouldn't prescribe anything for it (? !? !?). I reiterated that progesterone is the pregnancy-sustaining hormone, to which she told me that there are a lot of other hormones and that if I "was so interested in all of this, maybe I could become an MD one day". When she left the room to (finally) update my PT script, I began to cry. When she came back into the room she said "I don't want you to be upset". She then asked "Do you need to talk to someone", insinuating I needed to speak to a therapist.

I left the office in tears, and cried the whole way home until the point where my husband and I determined we simply could not risk Dr. Yeh being our delivery doctor after the way she had treated me.

At 15 weeks, I switched to a different practice and am so thankful I found out what I did before I was further along. I realized that for 7 weeks (I'll say it again, 7 weeks!) of my pregnancy I had no doctor - no communication with one and no way to get in contact with one. When I asked to speak to someone else, I was denied and told I could only deal with Dr. Yeh since I had seen only her. I was alone with no OB to turn to for nearly one-quarter of my pregnancy, which is entirely unacceptable, as were the manner in which and words Dr. Yeh spoke to me.

If you are newly pregnant, seriously consider whether you are willing to take the risk of this doctor being there for your delivery. For me it was too big a risk to take. After reading many other reviews spread over more than 4 years, I'm not sure how she still is employed at this practice, and it would serve Doylestown Women's Health well to remove her.

Dr. Ianieri is so smart, loving, kind and intelligent. This is my first pregnancy and I have gone through some ups and downs. She has talked through everything that has made me nervous and has gone above and beyond to make me feel comfortable and for that I am so thankful and appreciative of her. Her personality is so genuine and makes not being at home feel like home. If you need a Dr. Who will treat you like family - she’s the one! Hopefully I will see her on delivery day.

Thank you and the team of Doctors at Womans health.

Highly recommend!

I've been going to this practice for over 15 years. My doctor is fantastic. The office staff? Not so much. They never answer the phone, but my in person visit for appointment was very telling. I asked if the practice was affiliated with Doylestown Health and most just replied "no, " but one employee said, "No, thank God we are still private. " Well, I suspect if this practice was owned by Doylestown Health that entire admin staff would be gone. The doctor is a doctor, not an admin or a manager. They need to trust their office manager and any office well-managed would never employ an individual who would comment so negatively to a patient, and first priority would always be to answer the phones.

Ahhh yes. The collective of doctors who believe going against state law is ok. Eyes on you.

Never even called me back after leaving a sick and in pain message. Been a patient for 20 years. Just unacceptable.

I’ve been with the practice since 1982.
While I absolutely love Dr Ianeri, the office will likely drive me away. They have become very disconnected from their patients. It’s impossible to get ahold of anyone because their phone hours are extremely limited and then phones are shut off completely during the lunch hour. They are very demanding of the patients as far as printing your own paperwork prior and bringing it with you but do not offer any consideration for the patient’s time when doctors run late. I showed up for an appt at 4: 40 to find out they were running an hour and a half late and nobody called me to let me know so I had to drive both ways in rush hour traffic only to reschedule. I get that doctors have emergencies but someone should call! Such a shame because the doctors are great.

I have been going to Doylestown Women's health since 2006 and they are fantastic. My primary doctor at the practice is Dr. Ianieri and she is the BEST! She always spends time talking to you to make sure any and all of your questions are answered. I never feel like she is rushing me out and she always makes sure I have everything I need before I leave my appointment. I was very lucky that with my 3rd child she was the doctor on call and she delivered my daughter. When my daughter was born she made the moment even more special. To this day she always asks about my family and the kids. I feel very lucky to have such a fantastic doctor.

I want to leave this positive review because I see so many negative and everyone's experiences and preferences are different. I had my second high risk pregnancy with DWHC and was, overall, very satisfied. The OB coordinator is fantastic and recognized me by the end of my pregnancy; she always answers the phone or gives you a call back if she doesn't. One of the doctors wasn't my favorite personality-wise but all four are exceptionally competent and I trusted any of them to provide my medical care. They seem to really care - I've had some of them sit way longer with me than my allotted appointment slot and talk over my questions and concerns, and the doctor who delivered my baby was exceptionally calm and respected my preferences for labor and delivery. I had pleasant interactions with the office staff overall, and the medical billing so far has been accurate and unproblematic. My only complaint is that speaking directly to a doctor outside of appointments or emergencies is nearly impossible, because there is no messaging/emailing system in the patient portal and the nurses' line is 99% voicemail and a nurse calls you back (I've called many times and only gotten an immediate answer once). That being said, I highly recommend them because no office is 100% perfect and for me, the level of supportive care, attention to detail, and medical competency greatly outweighs the minor negatives.

They never, ever, ever, ever, ever answer the phones when you call to schedule an appointment. Ever. It is so incredibly unprofessional. You are a business. You can't ignore patients. Answer the phones or I'll be finding a new gynecologist. This is unacceptable.

I have been a patient with DWHC for a few years now and have always had a great experience. I recently delivered my first baby and from the initial appt to delivery, the doctors were great and I felt comfortable knowing my baby was safe. I saw all 4 doctors during my stay since it was a long induction. Each one explained and answered all of our questions about the induction during each step. Finally Dr. Fitzgerald delivered our baby girl. We ended up with a c section and she was a bit stuck but Dr. Fitzgerald got her here safely and as quick as she could. After being discharged, Amy was quick to call me back (as she always is) to schedule my follow up appts. Thank you to Dr. I, Dr. De Four, Dr. Yeh and Dr. Fitz! We are so grateful for making this a positive pregnancy journey.

I feel like I have to leave a review because I had a great experience with this practice. I was induced and when the doctor induced me she spent almost an hour with the us talking about everything. Our lives, our cats, her life. It felt like I was with a friend. And 36 hours later when my labor wasn’t progressing I had a doctor who was open and honest about the situation but gave me more time to figure out what I wanted to do. When I ended up with a c-section I had doctors and nurses who took such good care of us. And they knew that was not the outcome I wanted and acknowledged it. And hugged me. And then when one of their doctors saw me crying again, they sat with me and comforted me. This practice gave me the best care and I think others should
Know that.

Doylestown Women's Health Center - a word of advice: You HAVE. TO. ANSWER. YOUR. PHONES. I called repeatedly over 2 days to make an appointment and each time, I was put to voicemail. Statistically, with the amount of times I tried, it's impossible for that phone line to be tied up. The office staff is intentionally not answering the appointment line. That is utterly egregious. You are a business. You have patients who are the customers. Answer the phone. I left a voicemail eventually, but when they finally called back, I was on a busy train and couldn't answer. They told me to call back again tomorrow. Why? To have to leave yet another voicemail? To miss yet another call back? This communication model is making more work for everyone and it's inefficient. Answer.the.phones. Service people in real time. Being sent to voicemail endlessly is utterly unacceptable. Who runs a business like this? Why is this ok with the people who own the practice? It's so incredibly frustrating and it essentially is communicating the message of "we don't really care about providing good care or service whatsoever". Other people in these reviews have noted the same thing. This is completely unacceptable to ignore incoming calls. You are a doctor's office! Why is this so difficult? I don't understand.