Dr. Frank M Mazzotta, Philadelphia PA

Worse experience ever! Starting from “the piece of cashier” Marissa not a human being at all, so rude person no communication! Every time i have gone not seen the doctor, just some assistants that dont know too much what they are doing. I had low levels of iron, one of the assistant told me to take iron for 3 months (no suggestion for the dose how to take it) and after 3 months did my blood work again, my iron was high! So irresponsible staff. Called them to leave an appt, no response, went in the office nobody there. Called again for 2 weeks and nothing back from them! If u dont want trouble with your health, please dont visit their office!

Rude doctor. I called to be seen as I was experiencing possible Covid symptoms. They told me to come in office at 2pm and the doctor will give a script for testing if needed. I arrive at 2pm and was told Dr.just said he had an emergency and can’t see me until after 3 so come back. As I was in shock. The pizza man showed up with lunch. They turned a sick patient away to eat lunch. He is not a good doctor. I guess he should stick with seeing all his drug addicted patients. I will report him in for not seeing me.

Mr. Frank mazzotta is super good, but.but don’t expect the staff pick up your call and don’t ever and ever.they return to your call.

Horrible Doctor. The WORST staff. Rude, unintelligent and horribly misinformed. An absolute waste of time. This is the last group of people that you want to manage your care. Avoid this office at all costs.

DR. FRANK is a super kind and knowledgeable doctor. MARISA is alot of fun and the OTHER STAFF MEMBERS ARE FRIENDLY TOO.

ABSOLUTE WORST DRS OFFICE. THEY DO NOT ANSWER THE PHONE, WHEN THEY FINALLY CALL YOU THE NEXT DAY ALMOST IMMPOSSIBLE TO GET AN APPOINTMENT WITHIN 2 WEEKS. THEY CONSTANTLY SUGGEST YOU GO TO URGENT CARE. YOU SHOULD BE ABLE TO GET AN APOINTMENT AT YOUR PRIMARY DO. NOT GET SICK OR NEED TO BE SEEN FOR SOMETHING IMPORTANT BECAUSE YOU WILL NOT GET AN APPOINTMENT FOR AT THE VERY LEAST 2 WEEKS.

Can never get an appointment no matter how urgent. Had to go to the ER. I Called because I am blind in one eye I wound up getting pink eye from my kids daycare in the eye I have vision in. When I called they gave me an appointment for 2 weeks away and wouldn't even call in any rx or drops. They suggested I go to the ER or urgent care. Awful Drs office. And I've been there almost 8 years. I am definitely switching orimarys.

Dr Frank is amazing. You can talk to him about anything. Great bedside manner. Extremely good at what he does. The office staff though, although very nice except for one person who we all know who I'm talking about, needs to step up their game and start calling patients back and answering phones. Always leaving messages on machines and never get a call back. Very dissapointing. 2 stars for that.