Dunkin', Philadelphia PA

TBH I NEVER EVER ACTUALLY LIKED THIS DUNKIN' @ALL! THE WORKERS INSIDE AND WORKING THE DRIVE-THRU WE'RE ALWAYS RUDE AND VERY SHORT WITH EVERY CUSTOMER AND LACKED ANY TYPE OF CUSTOMER SERVICE AND LITERALLY LACKED ANY RESPECT AT ALL!
FORTUNATELY, I CAN SAY WITH ALL HONESTY THAT THIS DUNCAN HAS DONE A COMPLETE ONE-EIGHTY CUSTOMER SERVICE WISE! THERE IS A YOUNG BLONDE GIRL THAT WORKS THERE NOW SHE IS A TOTAL SWEETHEART AND EVEN IF SHE ACCIDENTALLY MAKES MISTAKE SHE 100% OWNS UP TO IT IMMEDIATELY AND SHE GOES OUT OF HER WAY TO TRY TO FIX IT AND APOLOGIZE IS A THOUSAND TIMES! JUST HER DEMEANOR ALONE MAKES THE MISTAKE NOT EVEN WORTH COMPLAINING ABOUT ANYMORE! SHE HAS AMAZING CUSTOMER SERVICE SKILLS AND SHE'S SO PLEASANT AND SHE'S SO BEAUTIFUL I REALLY HOPE THEY KEEP HER SHE DOES A GREAT JOB IN THE DRIVE-THRU SHE'S VERY EFFICIENT AND SHE VERY RARELY MAKES MISTAKES BUT LIKE I SAID IF SHE DOES SHE IMMEDIATELY FIXES IT AND APOLOGIZES OVER AND OVER! AS A MANAGER OF A RESTAURANT IN THE PAST I WOULD HAVE TO SAY THAT IF I STILL RAN A RESTAURANT I WOULD STEAL THIS GIRL FROM DUNKIN IN A HEARTBEAT!
THERE IS ALSO A VERY TALL ABSOLUTELY ADORABLE AFRICAN AMERICAN YOUNG MAN WITH DREADS IN HIS HAIR WHO IS AN ABSOLUTE SWEETHEART AND I HONESTLY WISH THAT MORE OF THE EMPLOYEES AT THIS DUNCAN WE'RE JUST LIKE THESE TWO ALTHOUGH I HAVE TO SAY DUNCAN HAS GOTTEN SO MUCH BETTER AT CHOOSING THEIR EMPLOYEES OVER THESE PAST FEW YEARS! KEEP UP THE GREAT WORK! I love your coffee coolattas and lattes the best!

I have no complaints about the service or the friendliness of the workers and they are pretty fast with service.

Just left with regular milk in my drink after the girl repeated "oatmilk" back to me. Of course the phone number to the building is pointless and I've called several times for nobody to ever answer and to a full voice mail box. I'm sick to my stomac because I cant drink milk.

Don't really care for the food. Donuts and bagels coffee and tea are my choices. In hopes depending on the time of the day they're not getting stale and location

Dunkin cups got excellent engineering too it keeps coffee warmer for longer time period.nicely done DUNKIN runs AMERICA

I never go in but drive in is pretty fast and I rarely eat dunkins food but coffee is always good.