Dunkin', Langhorne PA

One of the only Dunkin’ Donuts that has been consistent with the quality of my orders. The staff is always friendly, service is quick and donuts are fresh. I don’t usually write reviews, especially for franchises, but this location deserves five stars.

Worst Dunkin Donuts I’ve ever been to… very rude staff that do not know how to treat that customer… they serve their customers expired food…the man in drive through is the worst…he don’t know how to approach customer at all.

This place has never gotten my order correct whether at the speaker or in the bag. I ordered 3 things iced tea bagel and a doughnut. They forgot the fn donut that I did pay for. Last time I’ll go there. Place is a joke. Stay away

An order taker at the drive through refused to refund my gift card balance after I cancelled my order when the cups had ice and cream at the bottom. Order taker told me that I should have asked them to remove ice instead of telling them to remove ice because there was ice coming out the top of my cup which happened before at this location. This location serves undercooked sandwiches and poor quality drinks for at least a year. I only went back because I had a gift card that they stole 9 dollars off of.

To the dude that just said “no” to us ordering boston cream donuts - you made our day I hope you see this! Have a great day

I understand it is early but this is your job, no need to be miserable. Almost every item we order we got was wrong in some way. No mocha, wrong bagel, sour coolata, no refreshers, overall terrible attitude.

This place is horrendous, went there last week I always order multiple drinks I have the app and had a free drink it didn't come up when she scanned the app and I told her and she told me it'll come up when she shuts her drawer and of course it did not I let it go thinking maybe she was new or didn't know what she was doing went back today she did the same thing to me so it's one of two things she really doesn't know what she's doing or she's a scammer won't go back. I spend a lot of money at all the local Dunkin' donuts and this is the only place that they will not allow you to use your free drink that you earn with your rewards. And when I told her she was wrong she slammed her hand down on the counter oh no I'm not putting up with that!

Very unprofessional and rude. Don’t greet guests in a timely manner or even acknowledge us after standing at counter for 10 minutes. The only employee that has any idea of how to treat guests is the guy David who always greets and serves in a respectful way. Someone needs to educate all others in proper customer service ethic because I go there almost everyday and overlook their rude, unprofessional behavior but after today I don’t think I will be going back there because enough is enough. I’d rather drink gas station coffee then deal with their nonsense every morning

I got a turkey, egg, and cheese on a muffin and it tasted horrible like they made it in dish water.