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Dunkin', Philadelphia PA

Address Mellon Independence Ctr, 701 Market St, Philadelphia, PA
Phone (215) 629-7000
Hours
Monday5:30am-5:30pm
Tuesday5:30am-5:30pm
Wednesday5:30am-5:30pm
Thursday5:30am-5:30pm
Friday5:30am-5:30pm
Saturday6:00am-2:00pm
Categories Coffee Shop, Bagel Shop, Bakery, Breakfast Restaurant, Donut Shop
Rating 1.7 9 reviews
Nearest branches
Dunkin' — 1324 Walnut St, Philadelphia, PA
Dunkin' — 717 E Girard Ave, Philadelphia, PA
Dunkin' — 3601 Market St, Philadelphia, PA, United States
Dunkin' — 2805-2809 S Front St, Philadelphia, PA
Similar companies nearby
McDonald's — 2901 Grays Ferry Ave, Philadelphia, PA
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Coffee Shop Dunkin' reviews

9
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1.jai_
November 22, 2023 10:02 pm

Horrible service, super lazy staff, when you order it takes a long time to even get your food. This is the worst dunkin donuts i’ve ever been too. On top of that i ordered a bagel, the man who was making the food was touching raw bacon then decided to pick up my bagel with the same gloves be had on touching the bacon, first off i dont eat pork at all its against my religion and second of all its cross contamination and disgusting. I dont recommend eating here.

Nicole
November 06, 2023 2:26 am

I’ve been to this Dunkin once and the service was pretty good but I will say that it is rather hard to find because of the fact that this Dunkin is in the MFL train station but yet there’s also a storefront Dunkin right on the corner before you even go into the station so in most cases especially when ordering through the Dunkin app one would assume it’s being sent to the storefront Dunkin rather then the terminal one.

I really don’t know what the point was of having these two Dunkin’s so close to each other but hey what can you do about it

Muneeb
October 22, 2023 6:35 pm

I’ve been stopping at this Dunkin’ Donuts for about a week now on the way to work. I’ve noticed Latika is always very aware of her customers coming in and out of the stores. It’s always different experience when you just aren’t a # especially when it comes fast paced places like these. Such customer service deserves recognition. Thank you all and especially Latika!

Yaya
September 11, 2023 10:30 am

This morning, I ordered an untoasted bagel with cream cheese. Instead, I received and bagel NO CREAM CHEESE and I waited over 15 minutes just to receive the item that I didn't order.

Hector
July 15, 2023 11:32 pm

The location at the corner of 7th and market is literally the worst, the staff is super lazy and vary unprofessional. Plus if you order ahead on the DD app it’s will transfer your order for pickup to the DD location inside Mellon Independence center instead of the DD on the corner of 7th and market so be aware of that. I literally watch the manager tell the customer that she had to go to the other location to pick her order instead of accommodating her for the mix up and try to find a solution to the problem, but no they rather treat customers like tourists. What a shame…

YG Dinse
July 03, 2023 2:48 am

I’ve ordered a Large Mango Pineapple Lemonade Refresher on their app. And the workers told me that I didn’t which I did, I showed them the location and they didn’t believed me. PLEASE GET SOME NEW WORKERS AT THE COUNTER.

Pedro
April 20, 2023 12:39 am

Horrible, 7: 00am and donuts are stale, they forgot to put caramel on my caramel latte.ai also ordered a egg and cheese wrap and they burnt it, Close down this ghetto dunkin donuts!

Rozay
March 29, 2023 2:14 pm

Very rude I was standing in line going in my wallet to get money and he's slamming his hand on the coffee container instead of saying can I help you next in line he's slamming his hand trying to get my attention saying come on come on what can I get you what slamming his hand very rude.

Meghan
August 16, 2022 9:14 am

I NEVER leave bad reviews. I went in today and it was dead, only one other customer in the store, but I still had to wait a least a minute for the two women working to stop having a conversation so I could order. Every few seconds they interrupted me and started talking again or snickering with each other. I am not confrontational at all, the complete opposite in most cases, and I started to ask "is there an issue? " but I was cut off again. I know this is a Dunkin and the employees probably make no money, but that was straight up rude for no reason. I will never be back.

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