Dyson Service Center, Warrendale PA

Took a dead Dyson vacuum in for service. Repair made under warranty. Now have two working Dysons.
But had great conversation and learning with the Repair Manager. He also tipped me off to other items for sale and on sale before Christmas. So I thought I'd get the Dyson hair brush for a present for fiance. Like many other things in the showroom, I was impressed with design and the machining. Well, that hair brush is now "best hairbrush I"ve ever had, " (So I had to try it. I can feel the difference).
Very glad to have visited the Dyson showroom and happy with repairs.

Prompt quick service Brought my unit in to get rotor/brush replaced, but they said that as long as red bristles intact, it would work fine. Black ones worn after 2 years heavy use. Good to know, saved a bunch of money not to replace prematurely.

Fast, friendly and extremely professional service. Blake is exactly the type of professional companies need when handling product issues.

Worked with Eli who was the nicest guy, helped me out in no time and fixed my problem while I waited. Can’t ask for better with a 5 year old vacuum. Hope his manager sees this. Great customer service.

Eli provided excellent customer service in helping me purchase an air wrap. He was very knowledgeable and answered any questions I had.

Took my Dyson ball vacuum in for a repair (had a suction power issue) and it was completed in several days. It was covered under my 5 year warranty and I was pleased with the service provided. Thank you Dyson!

Quick fix of an issue with the wall dock assembly. Eli was very nice to work with. Good experience, indeed.

Blake is a pro. He is knowledgeable, professional, and polite. He turned me around with a fixed sweeper in less than 15 minutes, saving me an additional trip from town another day. Excellent service.

We have had a couple issues with a rechargeable Dyson V10 Motörhead vacuum. The first was a problem with the machine not turning off and the second was an issue with it not turning on. Both times, we had Ian Bennett helping us and he was wonderful. He is extremely knowledgeable, helpful and walked us through repair versus replacement options. This location is far away from our home, but I’ve been so impressed with how clean and well run it is. Bottom line, it’s great when you get the problem resolved the day you bring it in. I love my Dyson vacuum and have been very happy with the quality and the overall function. The serviceability is a plus that makes me keep wanting to buy Dyson vacuums.

Ian B was courteous, knowledgeable and very quick to diagnose the problem (pen and quarter clogging pipe preventing suction from roller bar. He fixed it quickly!
Ian explained the mechanics of the Dyson very clearly.

Great experience with Ian Bennett at Dyson Service Center. He was friendly and knowledgeable. He took care of everything efficiently and effectively. I would recommend this service center to everyone

I took a couple of Dyson sweepers in for poor suction. These vacuums ended up needing some internal cleaning and new filters. I was very impressed with how affordable the repairs were. Also, how fast the work was done. I was also impressed with how professional and genuinely concerned the technician who took care of me was. His name is James Maloney.

Such a great place! He was able to fix my Dyson vacuum within 20 minutes and also talk to me about the other products they had in store. Would definitely recommend going here for any questions you have!

Brought my Dyson in to be serviced, super helpful, and fast. Took me longer to drive to the store than I was inside! Reasonably priced for the labor, and they explained everything they did right to me. Will definitely be back if I will ever need them in the future!

Can’t thank you enough for fixing my Dyson vacuum so fast! I just waited in a sofa about 10 min and my vacuum was ready to go. Blake and the other young lady were super nice, professional, polite, attentive, and most of all honest.
They offer new Dyson vacuum wit) a big discount as well if you need to replace yours.

I cracked my dyson v15 handle by dropping it, and initially called the dyson customer service off dyson's website. They told me I needed to replace the main body and it would cost me $300 even while under warranty. That had me shocked and upset with them, I was not going to pay that being that it was under warranty. Eventually they gave me the address for the Dyson Service Center in Warrendale. To my surprise they took my vacuum unit in and within 15 minutes came back out with a new unit at no cost and was told it is still under warranty. I was so happy and I definitely recommend going to this location for service. The technician was nice and informative.

I needed spare parts for my animal v10. Their not available but they do notify you when they are. The sites easy to navigate.

Ian was extremely helpful with repairing my dyson. He was able to have it repaired the same day.