Enterprise Rent-A-Car, Chester Springs PA
| Address | 33 Pottstown Pike, Chester Springs, PA, United States | ||||||||||
| Phone | +1 610-321-0872 | ||||||||||
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| Website | enterprise.com | ||||||||||
| Categories | Car Rental Agency, Van Rental Agency | ||||||||||
| Rating | 3.7 3 reviews | ||||||||||
Nearest branches Enterprise Rent-A-Car — 622 W Lincoln Hwy, Exton, PA Enterprise Rent-A-Car — 3310 W Ridge Pike, Pottstown, PA, United States Enterprise Rent-A-Car — 620 W Skippack Pike, Blue Bell, PA, United States Enterprise Rent-A-Car — 3930 Pottsville Pike, Reading, PA |
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Similar companies nearby John L Smith Used Cars — 550 Hannum Ave, West Chester, PA, United States Neshaminy Collision — 10 Lincoln Ave, Penndel, PA Alamo Rent A Car — 700 Airport Rd, Montoursville, PA Avis Car Rental — 185 S MacDade Blvd, Glenolden, PA, United States |
Enterprise Rent-A-Car reviews
3 **They are ROBBERS**
They will call you 1 day before your reservation and give you opportunity to pick up the car 1 day early and tell you that they will charge only for the days you took reservation (not the day you picked it as that was not your reservation date). After you return the car and few days later when you receive the bill, you'll find out that they also charged for the pickup day which they said they will not charge. That's what happened to me. So BEWARE of this location.
The customer care team is helping to shelter these ROBBERS. I called several times to the customer care. One of them was a great actor, told me that she has put a complain/request for the refund but when I ask for an referance number for the complain then she said they don't provide referance number for the complain. 1 week later I called again - this time it was the great LIAR, told me that the refund is already processed. When I mentioned that I didn't receive any refund then he kept telling me to reachout to my credit card company for the refund update. When I asked for the refund confirmation invoice then he hung up on me. I called again and another person took the call and said there was neither a complain recorded regarding this issue nor the refund was processed. She provided me a reference number and it has been more than a week and no refund posted into my credit card so now I think that was also a made-up number by the customer care team. Here is the reference number - 42916695.
Normally I don't put reviews, but this was a unique way to rob Customers' hard earned money. Hopefully it will help people like us to avoid such robbery.
I had to rent a car from this location for emergency. The customer service from Breana was super! She helped me each and every steps to get the car and even once I returned the car. I know things can go wrong sometimes but positive customer service with smile makes difference! Thanks Breana.
Excellent Customer Service
Rental Car was very good.
Quick Service (Pick up and drop off).