Excela Health Delmont Family Medicine

I've been trying to schedule an appointment here for several months. Twice I have had my appointments cancelled with less than 2 hours advance notice. Do not recommend.

2nd time getting appointment rescheduled on day of appointment for the same visit. I'll go elsewhere thank you.

This was our first visit to this facility. All of our needs were met with friendly professional staff and in a timely manner. The nurse was polite. We travel an hour for Dr. Dugan. She's thorough and actually listens to you. Highly recommend.

The worst experience ever! I scheduled an appointment for online & I was told I would receive a link 20 minutes before my appt time, which didn't happen. I received the link ten minutes AFTER my appt time & then the doctor never showed up. I waited over an hour. Then the lab claimed my urine sample wasn't labeled with my name & DOB and it was. Incompetent staff! Don't waste your time dealing with this office.

I have been trying to schedule an appointment and have gotten the recording and have followed the instructions as to leaving a message 4 days in a row and have not received a phone call back.

When I has dr Laura years ago I was happy to have such a caring Dr. When dr douglas came on board I didn't think I'd be lucky enough to have a real conversation with such a lovely caring individual as Jennifer douglas. We seemed to be on the same page from the start and if there were changes in my life, we discussed everything. Now there is Kerri George.when I got weighed and was surprised to see I lost almost 15 pds I expected to see a reaction,
Nothing was said, as if she had not even studied my charts. Questions were asked and then i knew she did not look at my file. We discussed my meds and actually had words over a medication she was going to have me discontinue. I am 71, am very active, doing well and hopefully the new permanent dr at Excela health, Delmont will take a kinder and more hands on approach with their patients.