NEAREVIEW.COM

Extra Space Storage

Address 12005 Roosevelt Blvd, Philadelphia, PA
Phone (215) 856-0800
Hours
Monday9:30am-6:00pm
Tuesday9:30am-6:00pm
Wednesday9:30am-6:00pm
Thursday9:30am-6:00pm
Friday9:30am-6:00pm
Saturday9:00am-5:30pm
Website extraspace.com
Categories Self-Storage Facility, Automobile Storage Facility, Boat Storage Facility, Moving and Storage Service, Moving Supply Store
Rating 4.8 19 reviews
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Extra Space Storage reviews

19
Sort by: date highest rated lowest rated most helpful
mike
December 15, 2023 9:07 pm

Unit was broken into, I always wondered why there was only wire covering the top part of my "SECURE" storage unit

raheem
December 12, 2023 3:11 am

Very professional excellent customer service. Thanks to the Assistance Store Manger, Tom Laskey.

Ashley
November 17, 2023 4:19 pm

I had a great experience here goes amazing. They got me the right exactly where I needed it to be the answer all my questions, and I would highly recommend this facility!

Lyn
November 05, 2023 3:31 am

My experience at this location exceeded my expectations. Honestly, I wasn't sure what to expect considering this was my first time requiring this type of service.
It's at a great and accessible location and navigating through the facility was easy.
Tom was very intentional about listening to my needs and tailoring services that accommodate them. He provided options and was mindful of my budget. He answered all of my questions and thoroughly explained the services, costs, the rules and their expectation and did not bypass the fine print, he elaborated on every detail. He was pleasant and provided service in an authentic manner, and with much professionalism. I highly recommend this establishment for services.

alberto
October 25, 2023 1:33 pm

She was very accommodating to my storage needs. Very nice and approachable. Walked me out to show me my unit and got me in and out quickly.

Oliver
October 13, 2023 2:06 am

Tom was amazing. He walked me through the entire process. He compared the climate controlled with the outdoor drive up units, and gave me the advantages and disadvantages. Pleasant experience, and I highly recommend. Thanks Tom!

Kyle
September 11, 2023 9:45 pm

Tom got me in and out with a perfect size locker for what I needed in 15 minutes. Friendly, knowledgeable and didn't hassle

Laylalex
September 08, 2023 12:27 pm

Looks like jack just got you guys another 5 stars. After being in a pickle for 10 months yes living in a hotel paying over 1300 a month it was a struggle on my finances and on my body! I have not even been myself lately talk about outter body experience. I had a issue with him out of pure frustration and I feel terrible because he has been a Angel to my life. At first I was Leary of his energy because I’m very sensitive to how people treat me. And I can tell you he has never disrespected me. Even when I disrespected him. I did apologize however becuase I wasn’t in my right mind at the time and misunderstood him. I’m saying all this to say that o don’t go out my way to give anyone 5 stars unless they deserved it …. JACK! YOU DESERVE THIS! Thank you always. I appreciate you so much it was a pleasure to know you

Let me add I now have my own home and I’m happier but still working on it. I wanna just point out the fact that jack is great at de escalating a situation. His communication skills are impeccable give this man a raise I approve this message

BERT
August 30, 2023 8:33 am

Manager jaq was very helpful and showed me several different space, very patient and professional.

Ralph
August 24, 2023 7:21 pm

The service and the prices are great. The only negative I have, there is no 24 hour gate or entry acces. Besides that it's a great storage place.

Ivanna
August 23, 2023 8:38 am

Jacques, the property manager was amazing and very thorough. He communicated effectively and accurately. We went over the different options for me to see what would work with my budget. He was meticulous about the pricing with the taxes and insurance coverage included. The interaction and his personality was lively from the time I stepped foot on the property and so forth. Displayed true patience and kindness especially dealing with a customer like myself who ask lots of questions and scenarios. He made the moving process one step easier for me. I am so glad and happy with my decision with Extra Space Storage.

Emily
August 18, 2023 1:06 pm

Amazing staff that took the time to talk with us and show us different options. We were able to find a spot to fit our trailer and makes us comfortable.

Jus
August 01, 2023 9:28 am

Great staff. Great Space!

Thank You Fran!
She deserves a raise for being such a hard working employee at extra space!

John
July 24, 2023 11:20 am

I am most pleased with the assistance and guidance which Francesca King, site manager, provided me today. She kindly helped me assess my storage facility needs and determine the size unit to select. I am very pleased with the professionalism and friendliness with which Francesca treated me.

Anthony
July 23, 2023 10:56 pm

Jack was cool he is very knowledgeable about the facility, and goes above and beyond to help tenants

Max
July 19, 2023 3:57 am

Great place. Love it. Amazing people. Thanks for all the help.
My stuff is safe. Much recommend!

Kris
July 08, 2023 4:50 am

Great company, very personal and professional everytime I have had a question. Great place for all your storage needs!

Martin
July 05, 2023 8:17 pm

Extra space is well, secured, staff goes the extra mile to help you as much as they can.
Never had an Issue.
If the need should arise I well definitely use extra space again.

Ww S
July 01, 2023 3:13 am

Fran was very helpful today. She gave all the necessary details we needed and showed us the rental space, in which we did end up purchasing!

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