Fasback Tax Service, Levittown PA

If I could give zero stars I would. To begin, from the moment I walked into their office I was treated with disrespect. Rather than giving me an opportunity to explain my circumstances and ask for help, instead several members of their team surrounded me and were belittling me— assuming that I knew less than I did and becoming angry when I asked for clarification about specifics relating to my taxes. As a young adult, I would assume that businesses such as this would take the opportunity to treat me with respect in order to gain my loyalty for many years to come. Instead, I was treated like someone who they simply wanted to come in and out and ask no questions along the way. I was, and continue to be, appalled by the experience that I had.

ADDITIONALLY, I have been attempting to log my information into the IRS website with no success. I called Fasback and asked what personal information they had listed on my return. My street address was completely wrong. I did not receive an apology. This severely impacted my financial standing, especially during a pandemic. I used to recommend this office to everyone I knew, and now I hope to save some people the feelings of inadequacy, ignorance, and flat out disappointment that I experienced from Fasback Tax Service.

Wendy was the nicest i could have ever asked for. My wife and i had an issue with our taxes and had to leave without getting them done and she felt so bad for waisting her time but Wendy was so nice in reassuring her that itwas okay. She taught us so much that we did not know and just was everything we could have asked for.

As for the 2 red head girls that sit in the front. The one with glasses was so rude to the other girl the whole time. My husband and i actuallt feltso awkward she was talking to the other girl like she was so stupid and went outside and came back in reeking of weed.

Nina is amazing. The best tax preparer in the world. You doing disservice not going to her, and her team

They are the best.always up to date on IRS reforms.they hate giving money to the IRS.so if you owe they will get it down.everything above board.we love Nina and Dave.always there.

It was supposed to take 4 weeks for my taxes to come, which never did. They entered our bank account number wrong and blamed it on computer error. Still waiting for it come.

Nina and Dave have both been awesome in solving my tax problems. Last year, Dave helped get me out of debt with the IRS and get a huge return. This year, Nina got me double the return I expected and was even helpful enough to give me tax pointers for my new business. They're great to deal with, and I will definitely be having them handle my taxes in the future.

Been going here for years to do my taxes. I absolutely love their service. Nice people, professional, and quick returns! I highly recommend asking for Nina. She's great and will get you every last cent back!

We love everyone at Fasback Tax Services. Nina is the best ever. I personally have been getting my taxes done here originally with another family member that passed away and is so missed! Now Nina takes care of our taxes and she is thee best EVER! Thank you Nina for always helping us to get our taxes done on time, and in the right way so that we get a refund! WOO HOO YOU ARE LOVED NINA and Dave and the rest of the employees! <3 Maryann and David Coberly