Firestone Complete Auto Care, Exton PA

Reliable, efficient, and reasonably-priced auto care. These folks will take good care of you.

Managers are thoughtful and communicate clearly. As a woman, it's on my radar that a tech or manager may not take the time to explain things to me or really answer my questions. Here I get all the information with clear service and personable staff.

We are from out of state and found that this location was very helpful with keeping our car until the items we needed arrived. They did a great job and were extremely helpful and professional. Highly recommend this location.

I had very bad experience from these guys, I bought tires for my three vehicles from there then I find out that there damage my Mercedes sprinter van by the lift that they’re using to lift the cars then I went back to them to show them the dents in the van and they said that this is not from them anyway I went back to them after three months to do a rotation and they said that to me this van not allowed to go inside because they are too big so my question is why did you guys change the tire for this van and damage it from the beginning since you know that this van is too big to go inside or you guys just need to take the money from The customer and you don’t care what’s gonna happen after that I really don’t recommend Anybody to go over there.

I’ve had all bad experiences with Firestone until I visited this location. Customer friendly and very competent, not to mention they corrected the damage other Firestones have caused. Great work!

Complete incompetence, can't follow directions, Don't know how to do a simple seasonal tire change with special instructions. Told them four times how I wanted my tires changed and stowed and they put three of my summer tires on and left one snow tire on the rear of the car. Absolutely unbelievable.
Avoid at all cost.

These guys are very lazy and rude
Especially the front desk manager is very rude and not helpful… was booked an appointment just for oil change and have waited one hour 15 mins.and I have just asked what is going on how long it takes…he said I need to reschedule another day… and he gave my keys …please don’t go this store.

They were able to squeeze me in for an inspection last minute. Whole process took a little over an hour to get out the door.

I appreciate their flexibility and the quick work!

Bring your car here if you like wasting money. I got an estimate for tires and they called after I dropped it off and said they thought I said a different model and it will cost more than what was agreed. They also said that my license plate bulb was out if I wanted to do an inspection. It was my front fog bulb not the license plate. Scammers.

I was told it will take about 2 hrs.to do Alignment and State inspection but it was more like 3.5hrs. I didn't mind waiting but their waiting room was missing basic amenities no cups for water, WIFI speed was about 1Mbps (that's as low as it gets) and power outlets didn't work. Apart from that I think they were over booked, it took about 20 min to check me in. I would recommend dropping of your car for any service.

The employees at this Firestone were very understanding about the problems and fixed them quickly and without adding anything unnecessary to the bill.

Love the staff and courteous service! Though slightly expensive! - workmanship is the top quality gear I come here even when I have imported and domestic car repairs