Firstrust Bank, Horsham PA

They were very helpful! I recommend 100% i went to many banks and they were able to resolve my issue

Ali and Anesia are the best. Every time I come into bank they are always so helpful.

DO NOT USE THIS BANK. 2 days ago my account was overdrawn and as a result of that firstrust charged me a $36 non sufficient funds fee FIVE TIMES and my account is now $-234.73.the economy is bad enough as is, but you can sure count on these guys to kick you while you’re down.will be closing my account as soon as i get a day off from work.

The customer service person I spoke with was nice. I
sent in checks via mobile deposit and received no info that they were rejected until I browsed online a few months later. I received no reason why the deposits were rejected, and others were accepted.
Now I am out over $350 unless I can get new checks cut from a family member and a national company.

Terrible lender. I'm refinancing two properties through them. 3 months later, still no closing date scheduled. I am a well qualified borrower with great credit, tons of equity and a very good DTI. I have submitted every requested document within hours of being asked for them. Each time a document is submitted underwriting puts me at the end of the line and takes weeks to review.
As a real estate broker I know this should take 30-45 days so to take 2-3 times longer than an average lender you know they are an unorganised mess. Save yourself the headache and use another bank.

I've had great experiences with Firstrust Bank consistently for over 20 years. Lorna in Horsham is a terrific manager and a pleasure to deal with.