Foundations Behavioral Health, Doylestown PA

My son is getting the help he needs so far. I am having issues with communication there. They lack communication. I will call all day and barely can get an answer, admissions will forward me to anyone and any extension to get me off the phone, I do get told different things which I am not fond of. Then there are times if I do get through certain nurses are very short and only wanted to tell me about the bad. I also want to know the good. My son did have an issue with another child bullying him for a short time that child was there and apparently because he didn’t tell the nurses at the time the basically blamed his behavior when he flipped out. I want clear communication but it seems to be an issue.

I would give foundations a zero if I could my son was in there due to behaviors aggressiveness very harmful to others, not safe in the home or the public or school. The therapist would make appointments and then cancel him. I only went there, one time I was not even involved in the meetings with Michael. They work with Michael by himself before they sent him home he ended up breaking a toilet, and I told Melissa about that being an unsafe behavior, so they said try out in-home services they called me into bringing him home, even though he was very destructive and harmful and sent him home to hurt others. He was going after me going after his brother after he got discharged they sent a harmful child home even I told Melissa and his therapist that I feel unsafe in the home and they still discharged him now my son is back in the hospital he didn’t have in-home services, which did not work. He was going after his behavioral specialist, he was breaking anything in sight. I have nothing due to him being destructive now him being a Hospital Foundations will not except him now they’re saying it’s because he’s going to hurt others. They need to keep their staff in clients safe, and then they were saying some about him being nonverbal. He was there before a Foundations and they always told me how good he was. He good what he was and how he was doing so well and group so if you want your kid and if your son is in my situation. My son is a big kid, very strong, I wouldn’t recommend this facility because they send kids home that are harmful to society and my lawyer said as a right of his mother, I have rights and I did not have to pick him up but again foundation set up a ride for me and had me come and sign the papers, and they knew he was in harms way so again I would not recommend this they will not take my son back to their hospital so pretty much they all lied to me and said he was doing so good. They kept him on the same medication’s, all they did was up them and it still didn’t work again I would give them as a parent of a autistic nonverbal very aggressive son they do not help at all so again I would not recommend if you have a big kid like mine, very strong and nonverbal they will not take you. They will not help either with my experience I had they were not compliant. They would do what they want to again I was not even involved in family therapy maybe once or twice one time I went to the facility so my son didn’t get no help there and they didn’t put them on the right medication so I had to give them a bad review. Very sad that there’s kids out there that need help and they will not help them, especially if you’re in a situation like mine

I would have foundations of zero if I could my son was there in July nonverbal very aggressive, autistic the therapist would make appointments and then cancel them. I had about maybe one or two appointments one in person appointment. I wasn’t involved in his treatment. They were just pretty much did not get me involved they kept saying how good he was. He only had a little bit of behaviors they were saying how great he was doing group plus the therapist made the discharge meeting. He wasn’t there his supervisor Melissa was there before he was discharged that weekend. He had broken the toilet and I had asked Melissa that’s a concern. She said yeah the therapist said a different thing the psychiatrist kept them on the same medicine. All they did was up at knowing that he has a high tolerance with these meds and do not work. The psychiatrist said this is from the therapist, that he was safe to come home which he wasn’t they recommended in-home services which I tried one didn’t work foundations pretty much Conned into getting him do too. They had a driver pick me up and bring us home I have spoken to a lawyer and I have rights as a mother of I did not have to get him. I did not have to get into the car when I’m getting at is a Foundations was trying to get rid of him they were not taking me seriously again we tried the in-home services. They didn’t work my sons back in the hospital again the hospital contact in Foundations and Foundations says they don’t want him there due to his aggressiveness nonverbal and how he doesn’t do his groups but in the meantime, when he was there, they said he was doing great. He was doing well in group he wasn’t him having any behaviors that it was always good good good when I would check up on them, they sent a kid home that was in danger to society so I would not recommend Foundations if you have a child nonverbal autistic heavyset, and strong and destructive. They did not help him. They sent him home again into society where they knew he was in harms way, and again I would not recommend this place to bring your kids, especially with my situation. They didn’t take me serious I mean he was only in their month they were trying to get rid of him like in two days but at the time and services in place so they finally discharged at the end of August, and he started doing his behaviors at school home community going after his behavior specialist, the BABC so now due to him being aggressive, and the things foundation has said about him no one will take them due to his aggression. Him hurting others himself and destruction, and to be honest there’s no help at all here for kids like him there Hass to be somewhere out there for kids. He’s not the only kid like this so foundations lied to me because they told the hospital different again they wanted him out of there they did not get me involved in therapies but again I wouldn’t send your child here. They just discharge them anyway even though they’re aggressive and they knew that and they still had him and put others in harms way. There’s no safety and it’s very sad that these people are supposed to help our children and they’re not in the system really sucks because no help out there for kids like him and that is so sad

The staff at Foundations Behavioral Health are amazing. Pallavi S. AND Mr. Joseph Simeon are FANTASTIC. They look after my son with love, compassion and excellent care. They care about the children and want to ensure their success. They are both very knowledgeable and use a variety of skills to encourage growth of the children and while at the same time meeting them where they are. The child are provided with individualized care and the staff works to collaborate with the parents, teachers and other support members to ensure success. God bless them and the wonderful care given to the children at Foundations Behavioral Health A+

My daughter had a positive experience. She always regressed so much whenever she was hospitalized. At Foundations she was finally able to make progress. They did her medication in story form to help her understand the importance of taking it.

Hi I was a patient her july 25 I was woundering if this is the right foundation behavior health hospital in Doylestown, PA as said and shown on my discharge paper I got discharged last Friday and I just want to take my time to thank everyone who talked to me and help take care of me and my treatment plan especially my therapist mr evans and my doctor mrs Ortiz I also ask my sister to help me find the correct foundation behavior health hospital that I was just at not that long ago and I will try my best not to behave badly and not return back at foundations it was nice hanging out and talking to all the staffs and patients and I wish the best for all the patients and staffs and was woundering if it’s ok if anyone I worked with would like to keep in contacted with me just to see if the medication works and if I’m getting better and behaving better you don’t have to if you guys don’t want to it’s nice to get to know eachother better as a patient and staff and if I acidently act up again and I was thinking about applying to foundations after school work and college and when I get my drivers license and try to apply to foundations that I was at Ty and have a good day pls respond back whenever you can and sees this whoever you are

Hi it’s me amy hamoui again I wanted to make another comment on my other amy hamoui account cause you can only post one comment per account I just want to make my other account comment shorter then longer like it was on my other account just want to ask if you can let mr Evans and Mrs Ortiz I said hi and wishing them the best and thank them for helping me with my treatment plan and to get contacted with them to see how there doing if this is the correct behavior health hospital that I was at

This facility is run by DISGRACEFUL and DISGUSTING administrators and doctors. IF YOU LOVE YOUR CHILD DON’T SEND THEM HERE! They only care about profits over children’s health. There is a dollar sign assigned to your child’s head. As soon as it’s not profitable having your child there, they change the plan with ZERO notice to the parents. PROFITS OVER PEOPLE!

It really is unfortunate that the Administration and Doctors are such repulsive individuals because all the front line Techs, Nurses and Therapists that we came in contact with are such caring and compassionate people. Unfortunately they all work for such a repugnant organization!

DON’T SEND YOUR CHILDREN HERE, THE ADMINISTRATION AND DOCTORS WILL ONLY PUT THEM IN WORSE SITUATIONS THAN THEY ARE ALREADY DEALING WITH.

ZERO STARS!

If I could leave 0 stars I would. My Daughter had a 2 week stay at Foundations in May and it was a hellish experience top to bottom. I'll start by saying that as a Mom of two special needs children with traumatic backgrounds, I am very well informed and have worked with many mental healthcare organizations at this point. I know that there is nowhere perfect.
However, Foundations takes the cake as far as incompetent, harmful behavior. I have more detailed information even than this and would be happy to provide it to anyone considering this facility.

Upon admittance, I signed off on my daughter's medications. I told the staff that she hadn't recieved her afternoon dosage of medication. They assured me that she would. However, not only did she not recieve that dose, for the first 72 hours she was at Foundations, she did not recieve those medications AT all.

If she had been non-verbal, or even a child who wasn't so aware of her own care, I never would have known.

Believe me, after the first missed dose I was calling every few hours to make sure she was getting what she needed. STILL no. I recieved not a single call from her doctor despite countless calls in from me. He and the staff never took responsibility.

I requested a transfer to another facility, one we had worked with in the past. Initially it was agreed to, then, the doctor, Dr. Weyler, said he was withdrawing the request because she was "stable. " Something that would be impossible to know without her having been on medication.

Her therapist Angel echoed this sentiment. I asked if she had spoken with Juliet's family based therapist, school, or doctors before coming to this conclusion. She had not.
I requested a second opinion and filed a complaint with Magellan.
All the while I was calling at least every other hour, occasionally hourly trying to get her what she needed.

I had a meeting for them so they could explain to me why they were discharging. Dr. Weyler was recommending her discharge to outpatient since she "didn't have outpatient therapy in place. "
I said, "Is that really his recommendation? Even though she already had a family based team and is doing intake for IBHS? "

The response from their staff member was, "I guess I didn't read the file well. "
Despite all of this, they didn't approve the transfer and I was instead forced to bring my daughter home without having had appropriate care. I had to put her and the rest of her siblings in danger as we waited for her to escalate again. I was requesting RTF because she already had the highest level of in home care possible.

They were clueless about all of that. All of this doesnt even take into account the number of times I was blatantly lied to.

I have records of every time.

Among the lies, upon discharge, they told me she would have med management lined up at another facility. When I called that facility they said they wouldn't have appointments until July.

If someone gets hurt while we all hang in the balance, I will be suing. And I pray it isn't serious enough to cause more permanent harm than was already caused by this organization and Dr. Weyler himself.

My son is 15 and was recently discharged after spending two weeks there. The communication with staff was great and everyone I dealt with was very nice and very professional. Of course my son didn't want to be there, but he said that all the staff members were nice and treated him well and there are a few that he really connected with and said he would miss. We were able to visit frequently and he was able to call us 2-3 times a day if he wanted to. I have no idea about the cleanliness of his unit, and he said the food was fine. The most important thing to me, in the crisis situation we were in, was the people and the care he was getting and I felt completely comfortable with both. It is the second inpatient facility he has been in and a thousand times better than the first place. I mean truly, night and day. If he ever requires in patient care again, Foundations is the only place I would allow him to go.

I wouldn’t recommend Foundations at all. The front desk receptionist, nurses, patient advocate, therapist, & missy the director of foundations sweep my concerns under the rug and did not care about the way they neglected my little girl. She was sent to be cared for. Instead she got mistreated! When i wanted to remove my child l, the staffed called the cops. Not only did they called the cops they broke HIPPA law. I had to request police to do a wellness check. My daughter requested several times to come home (which she can under law) they ignored her request and didn’t notify me. One of the most cruelest things happened to my daughter while she was in their care. I WOULD NEVER RECOMMEND THIS PLACE!

UPDATE: May 8th, 2023
Foundation covered up the neglect after being reported. DONT TRUST ANYONE WHO WORKS HERE TO PROTECT YOUR CHILD!

This last experience with Foundations was marginal at best. He contradicted an upper respiratory infection and had to take antibiotics for 10 days.contradicted a stomach virus twice and came home with very loose bowls. I called to see if he still had the stomach virus and was told no. I did not want to send him to school if he was contagious. James did not sleep well and was very tired the next day but so wanted to go back to school. I did send him to school and the teacher and therapist sent me a video of James and he was weak, trembling, and very unstable. I called his primary care Doctor and was told to send him to emergency which we did. He has an EEG scheduled for Tuesday. I called his Dr Weyler with no response. I called his Doctor that is with him in Delaware Dr. Malhi and she recommended that we change the nighttime med to go to mornings.
The staff at Foundation is not very responsive to parents suggestions: I had a virtual family meeting while James was in Foundation and found him asleep during the day this is not his norm. When I discussed this with team the next treatment plan meeting they put me off as he just wanted time to himself?
I knew then something was not right. They rushed to discharge him with no medications available until several days after him coming home. I did not have the correct dosage for most of the medications at home. Needed the correct prescriptions made we went back and forth from the CVS pharmacy as Dr Weyler is not on their Delaware Medicaid list. Nurse Tina worked with another Doctor who sent prescriptions in for new dosage meds. But one was not preapproved so I was not able to get that one.
Nurse Tina said the person who preapproves all medications was gone for the day as was Angel the therapist assigned to James.
This should have been taken care of before his discharge date as I explained to Angel that this may happen. She let me handle this with the help of Nurse Tina. On discharge day Angle was not available or Nurse Tina. So another person who did not know the situation tried to handle the discharge. Gave me cash to pay for the medication not preapproved to pick it up that day it still was not ready and the cost was much higher than the funds given to me. I paid for it because James needed to medication.
This is what parents of children who go to Foundation are up against. I fear for the children sent to Foundation. I called everyday to see if James was okay and to receive an update. Nurse Tina was wonderful, so was Nurse Lorna and some others but I had to report Nurse Donna to her supervisor for her rude, argumentative behavior. When I knew she would be in charge I called after her shift. We need responsible personnel to care for our special needs children. I will take this complaint up the chain of command and to the representatives of this State. We need to protect our children

Umm soo i was at foundations 2 months ago and its not bad at all, i was held in willow unit the staff were nice i miss ms.bobby and mr.matt i would rate this place a 4 out of 5 its not dirty or they dont abuse uu here its ok but i dont think i really learned alot.my doctor didnt really like to listen ge just was a quick talker.

I was here a couple years back and during a "physical hold" I had the supervisor Jah (who was one of the staff "holding" me) say I was just doing this because I wanted grown men on top of me. I reported this to foundations but because he was a supervisor there were no repercussions for him. I have had staff mock me, unnecessarily use physical force, and injure me while I was in their care. I do not recommend sending your children or relatives here. And if you have autism like I do and are put on the autism unit don't expect any real therapy

Where do I begin? From the staff, the doctor, the therapist, and the nurses…. I can’t thank you all enough for helping my son.my son had nothing but wonderful things to say about his stay. FBH keeps you informed every step of the way.

I was a patient here a couple years ago and the place is absolutely disgusting. I was yelled at and threatened to be put in the “quiet room” simply because I was crying because I was scared and wanted to go home. My first night there they put me in the boys hallway due to apparently no rooms on the girls side. The bathrooms were absolutely disgusting. Because of this place I now suffer from PTSD. Will never recommend sending anyone to this facility. They did the bare minimum and I don’t believe actually cared for the patients. They also wouldn’t let me leave after saying that I didn’t belong there.

When thinking of my experiences with Foundations the word that comes to mind is transparency. The good, the bad, the ugly is always put out on the table. The process of finial getting my autistic son the customized care he needed was explained every step of the way. For years he went from doctor to therapist, to at home care, to partical hospitalizations and nothing really worked till Foundations. He was in both the hospital portion and residential care at Foundations and I was kept fully aware of all treatments and medications before any implementations were made. He seems to enjoy many of the interactions with his therapists. The stream lined 24 hour care changed our family's quality of life. Can't say enough good things about how the therapists and many support staff treat him. They definitely show they are in our corner. When it comes to Foundations you will get out of it what you put in.

Reading the reviews I was honestly scared for my non verbal autistic son, but we had a great experience, Sean was amazing, the staff always kept me up to date, my son Xavier is home, happy, healthy and safe. They med managed him and if it wasn't for foundations I honestly wouldn't know where we would be at. I thank everyone for making my baby haoot and helping him. Seeing the staff switch shift and high giving my son at discharge made my heart happy.

Foundations was a good fit for my son it helped him handle his emotions it helped him learn strategies how to work with his anger at foundations they taught him how to manage that the staff at foundations is fabulous they work great with my son their therapist also work with them one-on-one which was amazing they even adjusted my son's meds that work best to fit his needs if you're looking for a placement for your child I highly recommend you go to foundations up in Doylestown you won't regret that decision in the beginning I was hesitant about sending my child to one of these places but in the long run it was the best decision I ever made thank you for your time and reading this happy holidays?

Foundations was the greatest help for my son! 6 years I tried to get help for him, he was very violent and minimum verbal. When he went to foundations, they were amazing with him. They taught him how to use his words and ask for a break or the sensory room, even a walk. My son has grown being here, he is more independent, self sufficient. He was also very over weight and they helped him lose the weight.
The staff is amazing and very patient. My son has a good relationship with the guys in his unit. His therapist and his teachers worked very hard to come up with alternative learning for my son.
He has been here for 2 1/2 years now and I could not be happier. I take my son out for lunch or dinner and there has not been any problems out in the community. I actually am able to enjoy my time with him without the constant worrying that he was going to have an outburst.
Thank you Foundations you gave me my son back and I will be forever grateful!