GameStop, East Stroudsburg PA

Be careful with this store. The associate Frank likes to add items to your order without telling you. Several times he’s added the warranty to my purchases without asking, as well as donations. Luckily I’ve caught him the first few times. But, my most recent visit I didn’t. Always check the credit/debit machines when he rings you up!

Horrible experience. My husband and I pay for the membership every year. We have two boys who are now 12 and 14 years old so Christmas gifts have come predominantly from GameStop for years now.

I went into the store today with my husband and 12 year old (both wearing masks, not vaccinated), but was not wearing a mask as I have been vaccinated. I picked up two games I wanted to purchase; 1 for PS4 and one for Nintendo switch. The associate working in the store; who had currently been speaking with the only guest in store said "Hey ma'am! I have extra masks if you need one! " As per PA state regulations, vaccinated persons are no longer required to wear a mask.

I informed him that I was vaccinated the state had changed the mandate and he asked to see my vaccination card. Which was in my car but a complete violation of HIPAA, btw. So he told me Gamestop had it's own mandates in place.

I did have a mask in my bag, put in on, put the games I was going to buy down, and left with my husband and son, really confused as to why I was called out and treated like a criminal.

East stroudsburg gamestop needs to educate and train their associates better. I was buying video games with my husband and son and got treated like I was a problem. That associate's behavior was completely out of line; he was rude tried to embarrass me in front of the one customer in the store and make me feel like I was wrong. For shopping vaccinated with my husband and son.

HORRIBLE.

I normally have super great experiences there, this one particular associate working on May 17th, 2021 around 5-6pm was clearly not trained properly or informed as to what the state and store policies are. He made a choice to inject his own opinion and is a poor representative for the company, as he told me GameStop had their own policies. Rude, demeaning, and just plain mean.

I'm losing a lot of respect for GameStop, myself at about 50 other people waited outside overnight when they could have posted on the sign that they only had two of each console. On top of that they have no stock of anything else.
The thinking was that if we don't post how many consoles we have the people that waited outside and wasted their time overnight will come inside and spend money anyway on something else.ummmmm no.we just left out of annoyance very disrespectful of GameStop.

I came here this week to buy Christmas gifts for my 11-year-old son. The staff was very helpful and friendly because I'm not very familiar with gaming systems. I plan to come back here in the future!

Place is OK I'm a mom of teenage boys went in there looking for some stuff and at 1st the chicks had been eager to help me and then she kind like fizzled out and yes 2 other people in the store and I totally get helping other people but she never got back to me after that, I did wind up buying things but only because they're on clearance. But I was looking for more

The staff is very helpful and knowledgeable about any questions you may have. The items are organized in the shelves. The place is very clean and neat. There are no worries about parking because the store is in a plaza where parking spots are available. The game collectibles in this store are so nice.

Clean, neat store, good sales, friendly staff, very informative. This is my favorite game stop in town

Awesome. They have a very very knowledgeable crew working there. They are always very nice to me and my soon when we go. They have good deals on merchandise and I always wanna go back.

I like to take my kids to this particular location because of the staff. The staff is always friendly, courteous, and available. They are able to converse with my kids about gaming in a positive manner, talking with them, not down to them. There might be locations that are more convenient, but this is the one we prefer.

They advertise DVD movies online but are not available in that location. If your a game nut then that's your place.

While the stores merchandise is excellent and they just remodeled.
The staff is good knowledgeable gamers. Good location. Wide variety of items especially gift worthy items

This is a good place to go for games and merchandise. It just has a bit too much teen titans go