Geisinger Lewistown

I'm in Arkansas visiting family for the holidays and came down with Covid. Both my wife and I have Geisinger Insurance. We called numerous times (at least 6) over a 2 day period for Geisinger to send a prescription to the local pharmacy. No Results. On day 3, a nurse called and said it was really too late to get a prescription. So disappointed with this service. Not sure why we need Geisinger Insurance since no one seems to care about there members.

Very condescending and patronizing! On my first visit I thought that maybe he was just having a bad day, but he was even more snooty during my second visit. I wouldn't recommend him.

Feels very much like me and my children are treated like numbers by this health system. While there have been a few great doctors, several were gone too soon, replaced by an individual who didn't seem as interested or competent. The women's health is a shining example of this. I haven't had the same provider ever. How can one receive proper care when each provider is just meeting her and becoming familiar with her situation THAT visit? Additionally, their billing practices are shady. Don't expect procedural codes on the bills they mail to you. It is expected that YOU will do your due diligence and look up the bill in your mygeisinger account instead. I was helpfully told that is where you can find those codes. I imagine because you the patient have all the time in the world for those extra steps. Geisinger need not offer better customer service and add the coding on the bills they mail. And depending on one's insurance, don't expect to pay a copay at the time of your visit or be able to have a payment applied to that particular visit in order to keep your own records straight. Some offices, radiology is one, can apply a payment where you ask. But don't request pediatrics or general medicine for this service. You might spend 20 minutes with staff trying to accomplish this and still be unable to. Management seems to have conveniently omitted this option for offices receiving sick or well care.