Gentle Dental of Center City, Philadelphia PA

JUST DON’T GO THERE! They treat patients awfully. All the staff is horrible, from the doctors to the cleaning specialist and to the receptionist. I’m never going in my life to that place! Run a away from there! Instead go to SMILE TEAM! They are great and they actually explain what’s going on and they have respect for patients.

PS: In Smile Team the office is prettier, cleaner and smells nice!

Excellent staff and service! Very professional. It’s a very clean place and I feel comfortable each time I go there. I would refer others.

I have been coming to this dentist for a couple years since I moved to Philly. Everyone is super friendly but also very knowledgeable, patient, and thorough. The dentists take the time to address any questions or concerns you may have, and the ladies at the front help you understand your bill or estimate. Overall, an amazing office!

The entire staff was great. Everyone is so friendly and they are great at helping you to relax if you are nervous about going to the dentist. They are so gentle. The treatment was painless. I would recommend them to everyone.

First time patient. Was able to fill out all paperwork online so I was in and out quickly. Staff was friendly, young and superpr accommodating. And Dr. Seo is total eye candy highly recommend

Ah where to start.as for my first appointment their computer systems were down so we couldn't go over my x-rays which wasn't a huge deal. Next appointment, I had to get a root canal done and get a crown. Unfortunately, they did not have enough time to finish so we made another appointment to get the crown as well as three fillings. So I go back again and there was a misunderstanding where they did not put in my appointment that I was getting a crown which was the main reason I made the appointment. The lady at the front desk even explained that she was making my appointment for two hours so we would have enough time since I've already had a bad experience there. Luckily, they were able to complete the crown and the fillings. I must say the dentist and the two assistants are AMAZING! The front desk staff however, not so much. They were gossiping so loudly through half of my appointment which you can hear everywhere since there are no walls. I go to check out and two of the lady's wouldn't help me because they were still gossiping and the other was doing something. I understand they might have had a bad day or whatever but come on be a little more professional. They were talking about how they were so backed up because my appointment took too long (1 1/2 hours) when she told me she was making it for two hours. If it wasn't for the amazing dentist and assistants, I would not go back here.

Assistant answering phones was rude, repeating the same thing is not giving an explanation about assigned office or plans. Tone was miserable and very unwelcoming. Sounded disappointed that I had another insurance as if it was a surprise.never coming to the office or network again.

Horrible place! A-Z is done by a dentist assistant rather than the dentist. I was supposed to get a dental crown.the dentist just showed up for a 1 min.said hi and disappeared! His assistant performed all the procedures which was not clean at all. My GOD! It was very disgusting.she did not sterilize anything before putting in my mouth! Definitely it was my worst (disgusting in terms of hygiene of an office) doctor experience. I'm thinking to file a complaint against this dentist.
Forgot to mention that another assistant did the cleaning.she was not professional at all and removed a large part of my lips while working on my teeth and talking with other folks in the office! Took my lips 4 weeks to heal after the injury!

I really enjoyed the service there. My cleaning was amazing! A little painful here and there but the hygienist was polite and talked to me the whole time.

I don't love the dentist but I really like this place. The staff are friendly and they have great customer service. They are also quick.

Went in for a root canal. Very insensitive and caused more pain. Burned my tongue without an apology or explanation. Charged close to $500 for crown with insurance.

Efficiency at its highest standard, Dr. Shrestha and his assistant, Donika were well organized and thorough. Dr. Shrestha is always pleasant nd attentive in his care.
The receptionist, Eddie and management at the front desk are very welcoming and knowledgeable as well. Overall I’ve enjoyed my experience and pleased to have this office attend to my dental needs.

Dr. G was awesome, patient and very down to earth. He gave me a treatment plan that was very realistic and workable. I would recommend him to anyone!

Great staff and fast procedure. 4 stars because the X-ray technician was a little rough so the underside of my tongue was all cut up and got a canker sore from it.

Everyone was helpful and pleasant. I liked Dr Strethsa very much. He was a good listener and explained things well.

Very friendly and nice accomandated my child while I was in the back and made him feel comfortable.

Great mid town dentistry. Great staff, from the receptionists, to the assistants to the doctors.
Dr. Shrestha, Donika and Denise are excellent! Definitely the people you want to see when you need a root canal!

Great dentist.they helped with an Emergency appointment and very quick follow up. It turned a scary day into a "Gentle Dental" experience.

I always have good experience when I go to GD center city. The front desk staff know me and always are kind. Denise, the DA is great and the Dr.always explains things well. I had a problem with a crown and had to return twice and they were great. Sent two friends to them as well.

Great dentist and dental
Hygienist. My teeth and gums were really bad but they made me pretty comfortable In fixing me up. I’m definitely gonna use this dentist in the future.