George's P & H, LLC, Palmerton PA

The team at George’s P & H responded quickly to resolve an issue with my well pump. They quickly diagnosed the problem and got to work replacing my well pump. Our family is very appreciative of having running water again thanks to everyone at George’s P & H.

If I could give a zero I would. I was told by the receptionist I could do payments but then was rudely called by I’m assuming the owner a month later who threatened me with “legal” action even though I was paying a substantial amount each month. They’ve lost me and several people I know as a customer. Ridiculously rude and they don’t care about their customers!

If you are looking for a company 100% go with George's P & H! With having a crazy work schedule and just life we were working on a bathroom remodel and got stuck. After waiting for over a month for plumbers to come we contacted George's P & H and they fit us in and came out within 48 hours did an awesome and professional job. Then what made me to post a review is that after working a 12 hour day I came home to an empty tank of fuel and a cold house! Don't judge but that's life and just recently not having a pellet stove anymore we went through our remaining fuel quicker than we thought. Anyway the next morning at 8 o'clock I called and inquired about getting fuel and explained what had happened. It was so amazing to me to see that they were here about 9: 15! I no this is a long review but as a local i am so impressed I will always do business with George's P & H, no question!

Warning To future potential customers!
Very unprofessional and rude company, especially from the owner.
My sister used them for a central A/C repair.
She was quoted $85 for the service call and parts.
Frist she was told by the field tech that she should just replace the whole unit that it was to old to repair. After my sister told the tech the unit was only 7years old, the tech said wow i thought it was older then that.
After the Tech examined the unit he said that she had a leak and a stuck value.
Tech did the repairs and recharged the unit in 45mins.
Then the Tech spent over an hour trying to make small talk to my sister and was playing with her dog.
Later that week she received a bill for just about $600, details of bill showed labor time spent 4hrs (actual repair time was 45min).
The day before she received the bill her unit stopped blowing cold air and sent back to blowing hot air again.
She call the company to inquire about the high bill and to tell them that the unit was not working again.
The OWNER told her that they could come back out but she would be charged for the visit, plus the OWNER became very rude and disrespectful when my sister told him that she was not paying the invoice because of the price gouging and until unit was properly fix.
The OWNER then threatened her and she he would come to her and get the money him self.
My nephew followed up with a call to the owner while he was at his own job. He put the call on speaker so that his manager and boss could hear the call. The OWNER became very rude and called my nephew names and told him that he would go to the house and get his money one way or another. My nephews boss and manager could not believe how the OWNER reacted.
Since then my sister got another HVAC company to come over. They told her that the actual unit was fine and in good condition. My nephew got the part that was needed to make the correct repair and will be install this week.
BEWARE OF THIS COMPANY

The absolute best HVAC and Plumbing Service in the area. I’ve had repairs to new installations and the service was always prompt, fair, and most importantly done right the first time.

Had them come to fix my central air Unit was quoted on the phone $85 plus parts and fittings got the bill in the mail and was almost $600 called and spoke to the manager because a week later the unit wasn’t working again they were completely unprofessional over the phone saying we will be charge to come out and fix their mistake. The bill says you have 30 days to pay and the manager threatened that if we didn’t pay when they came back we would have major problems. Every employee at this place that I have dealt with is rude and ignorant do not go here for any services!

Been dealing with George's for over 25 years. They are loyal to there customers, and in an emergency they will be out to help no matter what time of the day, are what the weather conditions are!

I live in a rental. And when I called the landlord she sent out George’s. I first had a leak inside the wall. And they fixed it. I had a second leak which supposingly is my fault so I got the bill. Then my elements went in the hot water heater. A lot of condensation on my pipes the gentleman that replaced those was very nice but the water was not hot 24 hours later. So I called the gentleman came out said about the condensation and my fault no hot water because I had been do wash. We just woke up when he came so definitely no wash yet. Then he just called for bill to be paid asked to wait as our landlord is not renewing lease. We needed a place and this company can’t wait ten days and was rude.

Just call them. Dont waste your time considering anyone else! Jerry and Scott did a great job.