Girls Auto Clinic Repair Center

We enjoyed the detailed information we received. The waiting area was also very convenient and comforting. I would definitely recommend them, if you want honest service and don't mind getting a manicure while you're at it!

Girls Auto Clinic is the best. I moved to PA in 2018 and getting my car inspected every year felt like doomsday because I knew I’d have to cough up major money for some repairs to get it to pass (even though my car is only a 2015 Jetta). This year, with the VID membership at GAC, I was getting my nails done at the Clutch Salon when I was told my car was ready to roll. Shocked, I said, nothing wrong? No repairs? Nope, she said, other than we replaced your wiper blades, but that’s covered by your VID too.
I walked away only paying for my manicure with Maggie (who is also amazing)! My boyfriend now takes his car there and also has a VID membership — he’s thrilled with not waiting for hours at the dealership for his car to need “one more thing” before they’re done. Highly recommend GAC!

Far and away the best experience at an auto shop ever. Staff is friendly and welcoming, great waiting areas, couldn’t have asked for a better experience!

It’s not often one gives a five star review to a business who tells you, “hey, your car needs a new car, ” but here we are. The wonderful shecancics at Girls Auto Clinic were kind, explained everything so thoroughly, and gave me sound advice (“You’re not doing these repairs. You’re going to buy a new car. ”). I am certain that I will be bringing my new Toyota (their recommendation!) to them for regular maintenance!

I updated my rating due to the service I received today after posting this. However, answering the phone should be the bare minimum at a business, and I hope they improve lines of communication. Someone did text me back at least to schedule my service

I have been coming to Girls Auto forever, and have had many services done on my car. I loved how accessible they were by email, phone, and text. But even in just attempting to call them today, no one picks up the phone. Similarly the last time I emailed them about an issue, no one even responded. This didn't use to be an issue. More male mechanics are present as of my last service, and this place more than ever resembles other mechanic shops. I enjoyed seeing the female mechanics before. I am really disappointed in the diminished service here.

Gouged before I was insulted and lied to. My vehicle needed state inspection, 4 tires, front and rear brakes, and tail light replaced.

Girls Auto Clinic gouged me for over $2,800 for these repairs. My usual mechanic would have charged around $1,500 to $1,800 for this (called him for an estimate after I paid GAC).

For example, GAC charged me $333.56 to replace the tail light assembly. I could have bought the part for $85 and replaced it myself in about 25 minutes. How do they justify $333.56 for an $85 dollar part and 25 minutes of labor?

When I complained to Jenny about the cost and explained this simple example, she tried to justify the gouging by saying I didn't have to approve the repairs and that "We aren't cheap. "

To add to that insult, after completion of these repairs, I drove 2 miles and the tire warning light lighted on my dashboard. I had to return to your shop (missing my own work time) to hear their shecanic falsely claim the warning light was on when I brought the vehicle to them (it wasn't on, and had it been, they would have listed it in their inspection report and repair invoice, which they did neither). So I don't like their shecanic lying to me to hide the fact that she forgot, or didn't know, to clear the dashboard code before releasing the vehicle back to me.

I don't like being gouged, then lied to and insulted. I was looking for a trustworthy reliable mechanic for my wife, but Girls Auto clearly isn't the place for her or me. Learned my expensive lesson, they got me good this time, but I just won't return and will tell others this story as well.

PS - it is extremely aggravating to be pounded with automated texts from GAC but they rarely answer the phone live whenever I called. Going back to my usual mechanic, someone there answers every call in person every time.

The people who work here have always been kind, courteous, and helpful! I'm new to car ownership, and they've held my hand through a few bigger bumps. I highly recommend them!

I went here for a 2nd opinion after a previous mechanic said I needed to replace a part I suspected just needed to be welded.

This shop were upfront and honest about everything and suggested a welder to go to reattach my part, which I'm incredibly appreciative of.

I do think I was charged a bit much just to have my car lifted up to visually see if my catalytic converter could be reattached. But all in all, I had a good experience with the staff, and I'll bring my car back to be serviced.

G. A. C was awesome! Super efficient. Super communicative every step of the process. I'll definitely be back and I'm sending everyone there as well.

It was not what I expected at all. I heard such positive stuff about this place, but was very dissatisfied with the service I received. The woman that I initially spoke to Mariel was super helpful and very friendly. She set me up for my vehicle check and I was on my way, she told me that it would be ready by the end of the day. Literally as I'm on the bus going home about 30 mins later I get a call saying the vehicle check was completed. 1st red flag for me. When I received my results, I expected someone to breakdown of the issues my car had and any recommendations they suggested. What I got was no rundown of the vehicle check and was almost like I was expected to figure it out myself. The woman I spoke to the second time, I think her name was Janice. I asked her what did they see from the check and if she could give explain what they say in the check. She just basically just read off the report to me as I was reading it from the text I got. No expert opinions or suggestions. No real explanation of what's up with my car 2nd red flag. Finally, the kicker of it all is that I was quoted repairs totaling over 8k, 3 strikes and you're out. So I won't be retaining their services. Not to mention, there were guy mechanics working on the vehicles. I expected to see a cadre of woman mechanics there! I didn't see them. Mariel was the high point of the visit.

I’ve been using Girls as my main car care shop for a few years and I’ve never had a problem. They routinely have deals. I’m glad I can drop off and pick up my car whenever I can which is really convenient. You can also pay your invoice online. They get the work done and give your car back ASAP. They are friendly and knowledgeable. The shop is also very clean and orderly. Girls will continue to be my car care shop!

I originally took my car for an oil change. They told me that there was a need to degrease the engine to diagnose where a leak was occurring as there was some sort of leak going on… (Other shops had told me I had an oil leak and when I said but my oil level doesn’t drop, they’d just say you have a leak…) Result: it wasn’t an oil leak at all, it was something else. And each time I asked a question, they answer. And, if I didn’t understand a part of the answer, she’d reexplain. When I asked a question she didn’t have an immediate answer for, she had zero issues asking the head mechanic and allowing me to listen to the exchange. I absolutely love the candor and the customer service. #SheCANic for sure

I would have given this place 4 stars but I’m only going to give it 2 because my check engine light is on and it wasn’t on when I dropped it off. Not trying to be a Debby Downer but at the same time my vehicle sounds worse plus I thought I was saving money but in reality I didn’t. I guess that’s what you get when you’re a female. The lady’s that I spoke to were nice but that’s about it. I’m not satisfied with the service that my black beauty received plus now I have to take my vehicle to the dealership just to see what the did and didn’t do.

I'm so glad I found out about this place! I'm a single woman who can't just easily drop a car off for whatever it needs, so when I saw this place had actual amenities for you while you wait, I was sold. I took my car for inspection and it took exactly one hour and the price was very reasonable. If I hadn't already had my nails done, I would have absolutely made an appointment in the Clutch nail salon. They offered free hot and cold coffee, water, and gatorade while you wait and I just sat and did work in their nice little lounge area. I like that their business platform is based on honesty and educating women on their cars. Looking forward to coming back for oil changes and regular maintenance!

This auto clinic is amazing. The staff is so friendly and welcoming. The waiting area while you wait for your car is clean, filled with snacks, and has a tv to watch. And I even got a mani while waiting. Can’t wait to go back!

I just saw Patrice Banks's story on Huffpost. And I'm here for it. I can tell by the interview that she and the other women do all they can to make people comfortable and that's all that matters to me.

I love the concept for Girls Auto Clinic and I'm always happy to support a female owned business. I made an appointment easily online for my car's oil change and inspection. I figured it wouldn't' take too long so I decided to wait in their lounge. There were plenty of comfortable seats, free wifi so I could get some work done and included coffee/snacks. I really appreciated the attention to detail; the staff were friendly and made sure I had everything I needed.

I needed to wait longer than I initially thought because my car did not pass inspection due to a worn out wheel bearing. I'm always a little nervous about being taken advantage of (I don't know much about cars) but the mechanic explained everything and answered all my questions. My car is 14 years old, after all, so some larger repairs are to be expected.

They were able to complete the oil change but not the inspection so I made an appointment to return in a week to get the wheel bearing fixed. They let me know they would need the car for the full day so I used their after hours drop off service. It was super easy.

They kept me in the loop every step of the way- sending text updates about the status of my car. I received a phone call that they discovered the rear wheel bearing also needed to be fixed. Again, this made me a little nervous but I also realized they had never been replaced and I live in Philly which has potholes the size of craters. They sent me the updated invoice and did not continue with the work until I approved the charges. The price was very reasonable and because my car hasn't given me issues in the past, I figured it was time for larger repairs.

I was able to pay the bill online which made picking up my car the next day a breeze. I immediately noticed the whooshing noise I had become accustomed to was gone. All doubt was erased from my mind; clearly I had gotten used to this noise and if the ladies hadn't caught it, I could have been driving around in an unsafe car.

I will return to Girls Auto Clinic. The service was friendly, polite and professional, the prices reasonable. I may even get a manicure next time.