Glencroft Veterinary Hospital, Glenolden PA

I work in the fundraising office of a local animal shelter. Yesterday, a female veterinarian from Glencroft called my extension. She angrily began rattling off the name and ID numbers of cat that she had seen that she said was adopted from us. After a brief pause, I asked her what exactly she was calling about.

She began to insist that we adopted out a two month old kitten named Smoke and had vaccinated it far too early as they should not receive the rabies vaccine until three months. She insisted that on the paperwork we provided, the cat was born in April and vaccinated in June. She continued to raise her voice as she went on a rant about how our veterinarians on staff must be incompetent.

Confusingly, a moment later, she said the kitten was not harmed because it was actually clearly older than two months. By her own admission there was no actual issue with vaccinating this kitten. When I tried finding the animal using the name (Smoke) that she provided in our database, the only cat named Smoke that I could find that we had adopted out was born in 2018.

The entire interaction was bizarre and exceedingly confrontational for no apparent reason. I was unclear when she felt that the fundraising office was the place to air her alleged grievance. It was weird that she seemed to want to chew somebody out for vaccinating a cat too early, even though by her own admission it was not at all too early. She quite possibly had called the wrong organization entirely.

I did not catch the name of the veterinarian, as she started the conversation angrily chastising me so quickly that it was impossible to keep up. However, I am blown away by how incredibly unprofessional and rude she was for no clear reason. She decided to call a shelter that has been taking in hundreds of stray and abused kittens and yell at us because she felt the birthday was wrong.

I have not been to Glencroft Veterinary Hospital, but based on this single interaction I will never even consider it, and I will surely tell any of our clients to avoid it as well.

I came to Glencroft because my pup needed her shots and it was impossible to get into the Vet I was going to. Thankfully, Glencroft has appointments which my Vet did not. Everyone was so nice there. The doctor was so informative and answered all of my questions. I will be continuing to come here from now on.

I bring both my cats and my puppy here. Staff has always been pleasant, helpful, and knowledgeable. I never have to wait long to get any of my furry family members in. The only reason I give a 4 instead of a 5 is the parking.

Parking is HORRENDOUS. Its all off street parking, but to find something open you need to consider yourself lucky. The vet is right off chester pike in between a car mechanic and a pizza shop so the only few spots avail stay full.

I have been bringing my 4 cats and my dog to Glencroft for 6 years now. They have always been great to my animals. They treat them as we do.like family members.

Dr was exceptional. Very knowledgeable and down to earth. Assistant was pleasant. Office was clean & all personnel were professional. Will definitely recommend!

First time visiting Glencroft Veterinary Hospital and it was such a pleasant experience! No waiting, the staff were very welcoming and most of all they were great with our dog! Give them a try!

I pass the office everyday and decided to call for my fur baby Bella. Best decision I have made, the vet and groomers are amazing, They are so friendly, this is will my Bella will being going from now on.

Staff is very caring. However, we spent more time waiting to be seen and then waiting for the meds and getting checked out than was reasonable.
Less than 10 minutes with the vet-more than 40 minutes getting processed out. They have excellent pet care but need to speed up the check out process

Great visit, friendly staff, explained things thoroughly and patiently answered all my questions. Very convenient and grateful for Sunday hours.

My baby can be a handful but the staff was great and very professional, saved me over 400.00 for an unnecessary xray plus the cost was great.

The vet is very nice along with all the people that work there. They are always willing to answer all questions in a friendly matter. We will continue to use there services.

Loved that when she came home from her overnight stay after tooth extraction she did not seem traumatized. This was her 1st time ever away from us. Great job Glencroft

I believe the only issue is the parking. I will likely be parking on Chester Pike.
Thank You for taking such good care of Bella.
Sheila Whiteside

They're awesome with my dog. They have weekend hours. And very reasonably priced. I highly recommend them.

Glencroft Vet. Service is extremely good with my two small breed dogs. They have cared for my last 5 dogs and have taken very good care of them. My boy is a yapper and quite a baby when it comes to shots and nail clipping - they really do take good care of him-and tolerate a lot! My little girl is normally calm, cool, and collected! She's easy to care for. The girls in the office are very good at what they do and kind to both my babies!

I had an emergency with my puppy over the weekend and my regular vet office was not available to see him. Glencroft let us bring him right over and helped put our fears to rest. The staff was courteous and kind. We will be using them in the future for all of our pets care.

I cannot say enough good about this veterinary practice! The staff and doctors are amazing. Always accommodating. So friendly and caring. I would highly recommend them to anyone who wants their pets treated with the best care.

The Veterinarians and staff at Glencroft Veterinary Hospital are caring and respectful of all of my animals as well as myself and family. You can tell that they really love animals and know how to treat them with gentleness and respect. I have five pets, two cats, two dogs and a rabbit. I have been to other good veterinary hospitals and I would not go anywhere else.

My dog Fritz is stepping better from taking the laser treatment package! It does work! He has arthritis in his back, but the laser reduced his limp significantly!

My husband has been taking his pets here for years, and we've been taking our 2 cats and recently deceased puppy since moving back to the area. It's quick to get an appointment, and they always make the animals feel so loved! Would absolutely (and have) referred friends and family here!