Glendale Uptown Home / Roosevelt Rehabilitation & Healthcare Center, Philadelphia PA

I was referred to Roosevelt by Innnovage when I needed skilled nursing. The therapy there is just amazing! The people there are so great!

The only good thing is that they provide therapy and rehab, but otherwise the cnas and kitchen staff are horrible. My mom has been there for a well and no one wants to change your linens, they don't accommodate from the kitchen when asking for any hot drinks. You they don't do the laundry even though they say they do. Their staff needs to care know about the people who are there and since there are no visitors to see their families and to help them. Hire more staff of you can't accommodate people with being comfortable.

My mothers is in there with dementia they have been taking very good care of her. Very please with them

My sister was admitted here for therapy and told me to come for some fine tuning the PT is amazing I loved therapy i loved the atmosphere

Our mission is to improve the lives of the residents. We reach this goal by treating them with dignity, compassion and respect. I work at the facility as a nurse, love what I do and blessed to be able to serve others. Making a difference! Come join us.

I trained at Glendale for environmental services. Mark and Anthony are great at what they do. I enjoyed working with the staff. They are personable and the residents put a smile on my face. I just want to thank everyone I encountered at Glendale, they have prepared me for what is to come in my careeer. The job has its ups and downs, but its satisfying knowing that everyday you are helping someone in their home. Thank you again for this experience.

I would like to say my mom has been in here a year and a half, I would like to say that Liz in house keeping in South side, on the second floor is one of the best, she's so personable and cares about the residents, and family members, Housekeeping is very hard and I think they all do a great job, Liz, I thank you. Your in my prayers, Mark, you have a great team, Ann Thank you for all your help and guidance
Thank you

I came by to do a tour and was pleasantly surprised with how clean, organized, and bright the place was. The staff was friendly and attentive. I have visited many places in the last two weeks and this is by far the BEST!

My grandmother stayed here for her rehab and she had the best experience. She has a bad hip and has several surgeries and stayed other places before. Glendale Uptown Home treated her like family. The staff was attentive and caring and communicated with my family the entire time. This place is great!

My grandmother stayed here for her rehab and said that the help was horrible. She sat in her mess for hours no one helps. No one came to give her the medications when she was supposed to take them. She couldn't move on her own and no one came to help her move. You know, do the things that they are paid to do. Lobby looks nice thats it. Patients hanging around nothing to do. Hallways on floors crowded and smells. Staff doesn't even look up to greet you. And the food was disgusting.

Amazing service and staff. I had a concern, I was assisted seamlessly and with the utmost courtesy. I recommend this place to anyone who cares about their elderly family member. Very pleased with this establishment!

I love this place! They treated us with the upmost respect and they were very caring too. 10/10 would recommend!

EXTREMELY SATISFIED THE ADMINISTRATOR, TAI KASORO RN, MSN, NHA IS DOING AN AMAZING JOB. ANNA PUSTELNIK

Communication is horrible! Staff seems to be uninformed or just don't care about their patients. My mother -in -law went in walking and talking and is now in a wheel chair! If you love your family members do not take them to Glendale. Incompetent is an understatement! The other one star reviews are 100% accurate!

My cousin went in somewhat ill. Had no proper treatment. Came out with MRSA, and Sepsis. Don't take your family there. They have no professional communication abilities either. They never get back to you, no matter the severity of the inquiry.

Though it's not shiny and new, it's certainly clean and kept up. The staff are mostly very friendly and helpful. They are willing to help and will often go the extra mile. I never had one of my requests denied and was happy to see they get to know and remember the residents.

A word about my family's personal experience regarding our loved one who was at Glendale for approximately 2 months. Glendale Uptown Home should be shut down by the State of Pennsylvania. Executive Team lies and then cover up their lies. They are incompetent, don't communicate, ignore requests for information from family, do not follow through on anything and most importantly endanger the lies of innocent residents. If it wasn't for the intervention of a nearby hospital, on two occasions during the family member's brief tenure at Glendale, our loved one would have surely died. The one rating is probably generous, however, there were a few nurses who tried very hard to provide an acceptable level of care in spite of the fact they did not always have updated information in the computer regarding medications, specific directions for care of patient and even necessary tools to take a temperature. My Family refused to let our loved one return to Glendale after the last stay at that nearby hospital. The entire experience was a downward spiral from day one. To avoid this level of pain and anguish for the patient and the family, do not send your loved one to Glendale. This is our experience and our truth.

My loved one was there for a few months. The sink wasn't working properly, no one was trying to fix it even when after I complained a few times. The social worker threatened and said my loved one would end up on the street if we didn't provide documents to extend his stay. I only got the notice a day or 2 that they needed documents, why threaten me when I was worrying about my loved one's health. This tell me all they care is the money, no compassion, no love at all. Do not go to this place if your loved one needs a lot of care.