GNC, Philadelphia PA

Employee was no help to me when I went in. I asked where I could find a specific brand and he ignored me. Asked for a recommendation and he didn’t provide any feedback. Then when I was ready to checkout, he made me wait about 3 minutes while he played on the iPad. Honestly awful service. Would avoid this location.

Worst GNC since the old man left. Guy with one eye has horrible customer service. Go to liberty place downtown trust me.
How does GNC allow people like this to run their business? Close early all the time but store website says open.

Came here to buy a supplement and was offered to sign up for a loyalty/membership program. Instead the cashier signed me up for a routine/subscription of the supplement I was buying. This is very messed up. I didn’t find out about this until getting an email from GNC saying my order is about to be shipped…. I did not consent to subscribing any products….

Arrived at 11: 15 the store is still closed! Although they should work from 10: 00 (I won't come to this store again, he let me down at the right time!

I came here to do a return and the employee said he didn’t know how to do a return and to come back tomorrow. Looking at other reviews this has happened before. So is no one at this store able to do returns?

Even worse. I came back the next day at 6: 30 and the store was closed already. 30 minutes before their posted time. The manager was sitting outside and said they closed due to family emergency. The employee was still inside and they still refused to do the return. So I’ve been here twice and still haven’t been able to return my item.

How does GNC allow people like this to run their business?

Staff told me I could return a product if I didn’t like it. I came to return it the next day and they didn’t know how to do a return. Rude & inappropriate staff member made my wife very uncomfortable while she was in there by herself. I’ll be finding another location.