Goodwill, Cranberry Twp PA

Bought a pair of water proof boots. 14.99 rounded up to help out. Only to come home and find a 8 inch tear up the back. Called and asked about return. I was shut down. Asked for credit was told no refunds or exchanges. I went there to save money. Only to lose money. Ruined my day. And it was my first time there. Promise to spread the news! Good will on freedom road cranberry township pa. 16066. Ok readers. Did you notice the owner contacted me with a response saying they would reimburse me after emailing them. Guess what. No one has contacted me at all to take care of this situation with a pair of ripped boots. Ya. Definitely got RIPPED OFF

Bought a coffee pot for $13. The caraf was taped in place, so I did not untape it and look at it. Brought it home, and the lid was missing. This means the whole coffee pot does not work because the coffee will not drain from the top. Called the store and was told they don't have a return policy. I asked them if they checked to make sure appliances had all of the parts before they put them on the shelf and was told that they "usually do. " I suggest you make sure all parts are there, even if they are taped together. Untape and check.

Cranberry store in particular has an issue with not tagging items. Left empty handed because all but one of the items I was interested in was missing tags. Don’t have an issue with this in other stores though.

I talked to somebody on the phone to see if they accept strollers they said yes before 8pm and when I got there they said they weren’t accepting strollers. Just a waste of time…

Sometimes you go and and there are tons of great treasure finds. Other times it sucks. Lol

Don’t you love a good second-hand store? I know I do, and this is an excellent one. Being in the Cranberry orbit, this place seems to get a higher level of donations, which makes for a better level of bargains. Whatever clothing you’re looking for, come here.