Goodyear Shoe Service, Sinking Spring PA

Look elsewhere for a shoe repair guy. He lost my Chanel bag and when I brought my husband with me he found it tossed in a bin with a bunch of other junk. He threatened to call the police becauce my husband was looking for it. It had no ticket on it to say who it belonged to. The man was so disorganized l felt bad for him but he just shouldn't be running a business. He got so nasty with us! He said he left numerous messages on my cell which I went back and there weren't any i could find. I tried calling about 15 times and there is no voicemail set up so you can't leave a message plus no one ever picks up the phone. What a headache. He said he doesn't want my business anymore. I don't think he has to worry lol

Terrible, Terrible customer service.
I have used this service quite often. However over the years he has become terrible with his customer service. I'm not sure what era he thinks we are living in but one cannot speak to customers the way he does. He was extremely rude, yelling & acting like a raging animal. I had to file a complaint with the BBB regarding my interaction with the owner today. Requested I pay in cash, provided no receipt & when I told him a pair of my shoes were missing he told me "find someone else to fix your shoes, get out of my store". Needless to say, I did not receive the missing pair of shoes. At one time he had great service however now, No! The owner does not have to worry about me returning with my business, not giving him my business does not hurt me. I would never recommend anyone to patron this service. The owner has become rude, disrespectful & untrustworthy. Its time for him to retire.