Harrisburg Pike Animal Hospital, Lancaster PA

I absolutely love doctor Pendleton! Always very informational and knowledgeable. No where else I would take my fur babies!

The doctor is probably a very good vet, knows how to handle animals, but has no customer service skills for humans. Did not explain anything at all about the treatment estimate he sent with an assistant to present to us. We had questions, but he had moved on to the next patient. Also, we had been told a specific test was available for our pet, which is why we went to this place to begin with, only to find out after the check up, that the test was not available. We had to find a different practice for our pet to get tested and pay for another check up. The rest of the staff were friendly and knew how to talk to humans.

Very nice vet. Super friendly people. Very clean and neat. My fur baby loved the Doctor Too

The Vet was super knowledgeable and helpful. Staff called twice to follow up and check on my animal. The office cat is adorable. Rest of the staff seem a bit lost.

Dr P and his staff are very thorough and take time to explain issues. Not a big business vet trying to sell you products or procedures. My cat's paw all of a sudden started bleeding a week after declawing and as soon as I called Dr p and his staff took me and my cat in and fixed up his paw and we glued it. All this was at no additional charge. They care about their customers and their pets for sure!

We moved to Lancaster and needed to find a vet for our dog and a place to board her. Our dog is a senior and suffers from anxiety (rescue dog). The staff at Harrisburg Pike are kind professionals that care for her like they would for their own pets. So grateful that we found them.

I have used Harrisburg Pike Animal Hospital for almost 20 years. To this day, I would never choose a different vet. Dr. P and the staff are trusting, caring and very thoughtful. Dr. P genuinely cared about every one of our fur babies and has gone above and beyond for each of them, and we are so thankful to have him as a vet for our new puppy!

Always take good care of my Lele. They always call me to follow up on him a day after his visit!

After some years of going here we will be switching vets. Dr. P is great but the staff has always made us feel unwelcomed and has made the experience frustrating. I can't feel right about spending any more money here. Sorry.

I’m done being talked down to by the staff like I’m stupid and intentionally trying to ruin their day every time I go here. Dr. Pendleton is great and always took good care of my pets but I’m done coming to a vet where the receptionists are hostile, speak rudely to me and more than once having to hear them loudly gossip and say awful things about coworkers and customers. Even asking them a question earns me rude responses. I’ll be finding a new vet.

This has been our veterinarian for many many years. Very courteous professional and very good at what they do. We will bring all our pets here

There has been to many things wrong with this place. Just don't bother. Took my cat in for constipation issues. She was healthy other than that. Within 12 hours she was dead due to poor veterinary judgement and very poor veterinary assistant. The had so much saline in her from an IV that she literally looked like a water bag when they were done. They gave her an enima when all she needed was stool softener. Worst staff ever. Had problems just making an appointment with them. All they want to do is take money out of the customers pocket. So sad.

Very caring and great with the pets. I took my puppy in to be spayed and they had to do emergency hysterectomy. They called every 2 to 3 days for a week to check on her.

The doctor and his staff were very good in their care and handling of my pet. She was quite ill when I took her in, and a few days later she was her usual self.
I can't say enough good a bout her care and handling. Several follow up calls were also made to check on her condition.
Fabulous care and treatment.

I just left there, and am quite disappointed with the two female employees at the front counter. Love the doctor, but he needs a more attentive receptionist and office manager

Had to get a vet for our rats on new year's eve. Not many vets take rats, as we called the list all were booked. It was important because they were sick heading into a long weekend. Harrisburg pike animal hospital got us in within hours. They were very friendly, proficient, and probably saved our 3 rats. The price was beyond reasonable. I feared a huge bill for 3 pets but it was a fraction of what I feared. If your looking for a vet try this place, especially for small animals!

It used to be nice and hospitable. Now, it was a whole different story. The receptionists are rarely friendly, you feel like your walking into their house instead of a house. They last time i was there they WITHOUT ASKING OR SAYING what they were doing gave my dog a rabies shot when she just had one the month before. They made me pay for it and no one apologized the vet didn't even come back in to acknowledge the issue. They went from a 4 out of five to barely a one. AND. That was just the latest issue with them.